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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Black Diamond Plumbing And Mechanical Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Successware Legacy Successware Professional Services Automation ERP Services and Operations n/a 2013 2013
In 2013 Black Diamond Plumbing And Mechanical implemented Successware as its Professional Services Automation platform. The deployment uses Successware on their website and is oriented to a small professional services operation of roughly 10 employees in the United States, providing booking, job management, and customer record workflows. The implementation centers on field service coordination and back office tasks, linking appointment scheduling to invoicing and time and materials capture. Configuration emphasized job management, appointment scheduling and dispatch, invoicing, time and materials tracking, and customer records, consistent with Professional Services Automation capabilities. The system is used by office staff and field technicians to manage service orders and billing, with the website surfaced integration supporting customer-facing appointment capture and basic job intake. Governance and operational ownership are consolidated within the office administration function, which handles scheduling rules, billing processes, and data stewardship across the small business.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
Collaboration Collaboration 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Invoca Legacy Invoca Call Tracking Call Tracking and Recording CRM n/a 2018 2018
Customer Data Platform CRM 2022 2022
Customer Experience CRM 2020 2020
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2022 2022
Tag Management CRM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2019 2019
Cloud Storage IaaS 2015 2015
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2015 2015

IT Decision Makers and Key Stakeholders at Black Diamond Plumbing And Mechanical

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Black Diamond Plumbing And Mechanical Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Black Diamond Plumbing And Mechanical IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Black Diamond Plumbing And Mechanical digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Black Diamond Plumbing And Mechanical Technographics
Black Diamond Plumbing And Mechanical is a Professional Services organization based in United States, with around 10 employees and annual revenues of $1.0 million.
Black Diamond Plumbing And Mechanical operates a diverse technology stack with applications such as Successware, Microsoft 365 and Invoca Call Tracking, covering areas like Professional Services Automation, Collaboration and Call Tracking and Recording.
Black Diamond Plumbing And Mechanical has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Successware, Microsoft and Invoca.
Black Diamond Plumbing And Mechanical recently adopted applications including Twilio Segment in 2022, MailerLite in 2022 and pulseM in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Black Diamond Plumbing And Mechanical’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Black Diamond Plumbing And Mechanical’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Black Diamond Plumbing And Mechanical technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.