Black Hills Federal Credit Union
2700 N Plaza Dr,
Rapid City, 57702, SD,
United States
Rapid City, 57702, SD,
United States
1 605-718-1818
Banking and Financial Services
Black Hills Federal Credit Union Technographics
Black Hills Federal Credit Union Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Black Hills Federal Credit Union and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Black Hills Federal Credit Union employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Black Hills Federal Credit Union has purchased the following applications: Fiserv Corillian Online for Digital Banking in 2013, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Kentico Xperience CMS for Web Content Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Black Hills Federal Credit Union is running and its propensity to invest more and deepen its relationship with Fiserv , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Black Hills Federal Credit Union revenues, which have grown to $26.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Black Hills Federal Credit Union intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Black Hills Federal Credit Union Tech Stack and Enterprise Applications
Black Hills Federal Credit Union ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv Corillian Online | Digital Banking | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013 Black Hills Federal Credit Union implemented Fiserv Corillian Online as a strategic element of its Digital Banking channel. The credit union deployed new feature sets from Fiserv Corillian Online alongside the Mobiliti product line to extend online and mobile capabilities for members.
The implementation included online banking modules for bill presentment and payment through CheckFree RXP and person to person payments via PopMoney, and a Mobiliti update that provisioned smartphone applications, SMS messaging, and mobile browser banking for account access. These components extend functional coverage across account servicing, electronic payments, and peer to peer transfer workflows within retail banking.
Integrations emphasize payment rails and consumer-facing channels with explicit connections to CheckFree RXP and PopMoney, and the deployment targets member-facing digital channels for the South Dakota credit union. Governance and operational impact centered on channel consolidation and payment workflow alignment between online banking and mobile access, affecting front line digital banking operations and member service workflows.
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Black Hills Federal Credit Union Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Black Hills Federal Credit Union implemented Cisco Webex Meetings on its public website. The deployment uses Cisco Webex Meetings for Audio Video and Web Conferencing to support member-facing virtual appointments and internal collaboration across its approximately 300 employee organization.
The implementation centers on browser-based meeting joins embedded into customer-facing pages and staff portals, leveraging core capabilities such as scheduled meetings, video conferencing, screen sharing, and cloud recording. Configuration emphasized meeting templates, participant controls, and role-based access to enable moderated sessions for member service teams.
Operational scope covers member services and operations teams, with rollout activities focused on account provisioning, meeting scheduling workflows, and governance policies for session moderation and recording retention. Cisco Webex Meetings functions as the primary Audio Video and Web Conferencing layer on the site, supporting external member engagement and internal virtual meeting needs.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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Black Hills Federal Credit Union Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kentico Software | Legacy | Kentico Xperience CMS | Web Content Management | Content Management | n/a | 2016 | 2016 |
In 2016, Black Hills Federal Credit Union implemented Kentico Xperience CMS as its web content management platform. Black Hills Federal Credit Union uses Kentico Xperience CMS for Web Content Management to support marketing and member-facing digital engagement on its public website.
Kentico Xperience CMS is configured to provide core Web Content Management capabilities including content authoring, configurable page templates, responsive design support, SEO management, digital forms, personalization and editorial workflows. The deployment concentrates on the corporate website and digital channels, with role based publishing controls and staged content approvals to govern content lifecycle and support marketing and communications teams.
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Black Hills Federal Credit Union CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Black Hills Federal Credit Union TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Black Hills Federal Credit Union PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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Black Hills Federal Credit Union IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Black Hills Federal Credit Union CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Black Hills Federal Credit Union
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Black Hills Federal Credit Union Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Black Hills Federal Credit Union IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Black Hills Federal Credit Union digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Black Hills Federal Credit Union Technographics
Black Hills Federal Credit Union is a Banking and Financial Services organization based in United States,
with around 300 employees and annual revenues of $26.0 million.
Black Hills Federal Credit Union operates a diverse technology stack with applications such as
Fiserv Corillian Online, Cisco Webex Meetings and Kentico Xperience CMS,
covering areas like Digital Banking, Audio Video and Web Conferencing and Web Content Management.
Black Hills Federal Credit Union has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Fiserv, Cisco Systems and Kentico Software.
Black Hills Federal Credit Union recently adopted applications including
GoDaddy in 2022, Cloudflare CDN in 2022 and Question Pro Survey in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Black Hills Federal Credit Union’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Black Hills Federal Credit Union’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Black Hills Federal Credit Union technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.