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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Blackberry UK, formerly Research In Motion UK Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2007 2007
Audio Video and Web Conferencing Collaboration 2007 2007
PBX, VoiP and Phone Systems Collaboration 2007 2007
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Dynamic Media Classic (ex Adobe Scene7) Content Management Content Management n/a 2023 2023
Digital Asset Management Content Management 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Avaya Legacy Avaya Contact Center Select Call Center CRM n/a 2007 2007
In 2007 Blackberry UK deployed Avaya Contact Center Select as its Call Center solution. The deployment was operated within a multi-clustered Cisco Unified Communications environment where a Telecom Engineer performed day to day administration, troubleshooting and routine maintenance to sustain contact center operations. Avaya Contact Center Select was configured to deliver core Call Center capabilities, including automatic call distribution, interactive voice response driven routing, skill based routing and operational reporting to support customer contact workflows. The engineering team participated in the migration of an Interactive Intelligence contact center system to Avaya Contact Center Select, and validated configuration, IVR scripts and routing policies during cutover activities. The Avaya Contact Center Select implementation was integrated into the broader communications stack, working alongside Cisco Unified Communication Manager clusters and supporting Cisco MeetingPlace and external WebEx conferencing for agent and supervisor collaboration. External service delivery partners were integrated into the contact center environment to support outsourced or partner handled queues, and the solution was adapted to accommodate corporate acquisition integration and geographical expansion requirements. Governance and rollout followed a structured specification, evaluation, testing and deployment cycle, with business units engaged to define new requirements and acceptance criteria. The program included technical specifications for integration points, iterative testing with business stakeholders, and deployment activities tied to communication system upgrades, including coordinated upgrades of Cisco Unified Communication Manager from version 6 to 7 and then to 9 to maintain interoperability with the Call Center platform.
Customer Engagement, Customer Experience CRM 2017 2017
Customer Support CRM 2017 2017
Marketing Automation CRM 2017 2017
Sales Automation, CRM, Sales Engagement CRM 2017 2017
Tag Management CRM 2023 2023
Tag Management CRM 2023 2023
SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Configure Price Quote (CPQ) SPM 2017 2017
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2023 2023
Governance, Risk and Compliance TRM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2023 2023
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
IT Decision Makers and Key Stakeholders at Blackberry UK, formerly Research In Motion UK
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Blackberry UK, formerly Research In Motion UK Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Blackberry UK, formerly Research In Motion UK Technographics

Blackberry UK, formerly Research In Motion UK is a Communications organization based in United Kingdom, with around 213 employees and annual revenues of $100.0 million.

Blackberry UK, formerly Research In Motion UK operates a diverse technology stack with applications such as Cisco Webex Meetings, Adobe Dynamic Media Classic (ex Adobe Scene7) and Avaya Contact Center Select, covering areas like Audio Video and Web Conferencing, Content Management and Call Center.

Blackberry UK, formerly Research In Motion UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Cisco Systems, Adobe Systems and Avaya.

Blackberry UK, formerly Research In Motion UK recently adopted applications including Adobe Dynamic Media Classic (ex Adobe Scene7) in 2023, Adobe Experience Manager in 2023 and Google Tag Manager in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Blackberry UK, formerly Research In Motion UK’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Blackberry UK, formerly Research In Motion UK’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Blackberry UK, formerly Research In Motion UK technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.