Blackburn, BB1 7DY,
United Kingdom
Blackburn with Darwen Borough Council Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Blackburn with Darwen Borough Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2605 Blackburn with Darwen Borough Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blackburn with Darwen Borough Council has purchased the following applications: Vivup for Benefits Administration in 2020, Civica Financials for Government ERP in 2018, Rocket.chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blackburn with Darwen Borough Council is running and its propensity to invest more and deepen its relationship with Vivup , Moodle , Better Impact or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blackburn with Darwen Borough Council revenues, which have grown to $564.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blackburn with Darwen Borough Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vivup | Legacy | Vivup | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020, Blackburn with Darwen Borough Council implemented Vivup as its employee benefits platform. Vivup provides Benefits Administration through a web portal at bwd.vivup.co.uk, requiring employees to register and log in to browse and access benefit offerings.
The implementation emphasizes employee self-service workflows typical of Benefits Administration platforms, including user registration, authentication, benefits browsing, and enrollment orchestration. Configuration activity focused on cataloging benefit packages, provisioning employee accounts, and applying entitlement and eligibility rules to reflect council benefit structures, with Vivup serving as the public-facing brand and operational interface for those functions.
Governance and operational ownership sit with HR and employee engagement functions, which control registration pathways and benefit visibility through portal configuration. Access control and mandatory registration are enforced as primary controls, making the Vivup sign-in URL the centralized access point for council staff to view and manage benefits.
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Learning and Development | HCM |
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2019 | 2019 |
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Volunteer Management | HCM |
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2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Civica | Legacy | Civica Financials | Government ERP | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Blackburn with Darwen Borough Council deployed Civica Financials v17.5 to centralize its corporate finance operations. Civica Financials is recorded as the council's finance application within the Government ERP category and serves as the primary system for transactional accounting and statutory reporting.
The implementation concentrated on core financial modules common to Government ERP deployments, including general ledger, accounts payable, accounts receivable, budgetary control, fixed assets and financial reporting. Configuration work emphasized a local government chart of accounts, multi-fund accounting rules and period close workflows, enabling consistent posting, month end control and consolidated financial statements.
Operational coverage centers on council finance teams and departmental transactional owners, consolidating supplier payments, revenue collection postings and internal recharge processes. Governance was established through role based access controls, approval workflows for invoices and journal entries, and scheduled period close procedures to support auditability and compliance with public sector accounting practices.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Enterprise Content Management | Content Management |
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2014 | 2014 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
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2014 | 2014 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Physical Access Control System | Physical Security |
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2023 | 2023 |
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