Blizzard Entertainment Technographics
Blizzard Entertainment Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Blizzard Entertainment and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 17000 Blizzard Entertainment employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blizzard Entertainment has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2013, Phenom Talent CRM for Candidate Relationship Management in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blizzard Entertainment is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Phenom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blizzard Entertainment revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blizzard Entertainment intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Blizzard Entertainment Tech Stack and Enterprise Applications
Blizzard Entertainment ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2013 | 2013 |
In 2013 Blizzard Entertainment deployed Oracle E-Business Suite to manage core financial operations, using Oracle 11 and iExpense for invoice processing and staff expense handling. The implementation is classified under the ERP Financial category and was scoped to address accounts payable and employee expense workflows across the company finance organization.
Oracle E-Business Suite was configured to leverage standard Accounts Payable capabilities alongside Oracle Internet Expenses iExpense functionality, enabling electronic expense report submission, approval routing, expense policy validation, and GL coding for automated posting. Configuration work emphasized invoice capture and matching workflows, expense report lifecycle management, and enforcement of approval hierarchies consistent with corporate expense policies.
Operationally the deployment centralized processing of invoices and staff expenses within finance and accounts payable teams, improving transactional control and creating an audit trail through Oracle E-Business Suite and iExpense. Governance focused on standardized approval workflows and expense policy enforcement, with role based access for finance staff and approvers to support ongoing accounting and compliance processes.
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Expense Management | ERP |
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2013 | 2013 |
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Expense Management | ERP |
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2013 | 2013 |
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Blizzard Entertainment HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2018 | 2018 |
In 2018, Blizzard Entertainment implemented Phenom Talent CRM. The deployment established Phenom Talent CRM as the company’s Candidate Relationship Management solution, reflecting Blizzard’s use of Phenom People for talent engagement and candidate lifecycle orchestration.
The implementation focused on Candidate Relationship Management capabilities such as unified candidate profile management, talent pool segmentation, CRM workflow orchestration, automated outreach and nurture campaigns, and recruiter assignment rules. Phenom Talent CRM was configured to support campaign cadence, candidate lifecycle tracking, and segmentation logic that aligns sourcing and outreach with in-house recruiting processes.
Operational ownership rests with Blizzard Entertainment’s recruiting and talent acquisition teams, with governance structures configured for campaign approvals, candidate data stewardship, and role-based CRM access. The implementation narrative emphasizes centralized candidate relationship workflows, recruiter-managed campaign operations, and configurable CRM governance to sustain ongoing talent engagement efforts.
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2004 | 2004 |
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Workforce Management | HCM |
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2013 | 2013 |
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Blizzard Entertainment Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, Blizzard Entertainment deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution. The deployment is surfaced on Blizzard's website to provide browser-based meeting access for both internal collaboration and external web events.
Cisco Webex Meetings delivers hosted meeting rooms with HD audio and video, screen sharing, meeting recording, participant controls, and browser join flows consistent with Audio Video and Web Conferencing capabilities. The Cisco Webex Meetings implementation emphasizes embedded meeting widgets and web meeting clients to support live demos, developer coordination, and customer-facing sessions.
Operationally the deployment provides a centralized conferencing layer across Blizzard Entertainment, accessible via public pages on the Blizzard website and internal meeting links. Governance and access are aligned with role based meeting controls and permissioned recording, reflecting standard Audio Video and Web Conferencing practice for enterprise meeting orchestration.
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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Blizzard Entertainment Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Blizzard Entertainment CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Blizzard Entertainment ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2021 | 2021 |
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Blizzard Entertainment PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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3D Modeling | PLM and Engineering |
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2016 | 2016 |
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Computational Fluid Dynamics (CFD) | PLM and Engineering |
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2010 | 2010 |
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Computational Fluid Dynamics (CFD) | PLM and Engineering |
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2019 | 2020 |
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Blizzard Entertainment TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Blizzard Entertainment IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Data Warehouse Appliance | IaaS |
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2014 | 2014 |
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Database Management | IaaS |
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2011 | 2011 |
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Blizzard Entertainment CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Blizzard Entertainment
Apps Being Evaluated by Blizzard Entertainment Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||