Horley, RH6 0NN,
United Kingdom
Bloc Hotels Technographics
Bloc Hotels Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bloc Hotels and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Bloc Hotels employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bloc Hotels has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2022, Quicktext for Chatbots and Conversational AI in 2021, Slack Connect for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bloc Hotels is running and its propensity to invest more and deepen its relationship with Microsoft , Quicktext , HiJiffy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bloc Hotels revenues, which have grown to $16.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bloc Hotels intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bloc Hotels Tech Stack and Enterprise Applications
Bloc Hotels ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | T Vision Technology | 2022 | 2022 |
In 2022, Bloc Hotels implemented Microsoft Dynamics 365 Business Central as their ERP Financial application. The UK hotel group deployed Business Central SaaS to centralize core accounting and financial reporting for a small centralized finance team, with T Vision Technology delivering the implementation and two TVision add-ons as part of the rollout.
The implementation emphasized financial modules and reporting workflows. Microsoft Dynamics 365 Business Central was configured to support core ledger, reporting, and payment processing, and it was integrated with Jet Reports to enable bespoke data extraction and automated report running and distribution for the finance function.
T Vision Technology implemented two TVision add-ons, Divisional Dimensions and BACS File Export, to extend Business Central functionality. Divisional Dimensions allows multiple legal entities to be run through a single Business Central company, and BACS File Export generates bank importable payment files, streamlining payment uploads to the bank portal. Jet Reports connects to Business Central to pull live data for scheduled reports, reducing manual report compilation.
Operational coverage focused on the Group finance function, with only three Business Central users within the organisation using the system to manage multi-entity accounting, reporting, and payments. Process changes included automation of routine reporting and elimination of manual data entry, outcomes described as greater time efficiency and increased data accuracy following the move to Microsoft Dynamics 365 Business Central.
|
Bloc Hotels AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Quicktext | Legacy | Quicktext | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Bloc Hotels implemented Quicktext on their website to provide conversational booking and guest support using Chatbots and Conversational AI. The deployment uses the Quicktext web chat widget embedded across the public site and a cloud-hosted conversational engine, with configuration focused on intent routing for reservation inquiries, FAQ automation, and contact capture, and dialogue management performed in the Quicktext console.
Operational scope covers reservations, guest services, and marketing teams, where Quicktext handles front-line guest messages and pre-arrival questions on the website. Implemented modules include automated booking assistance, prebuilt FAQ libraries, multilingual message handling, and lead capture within chat flows, and governance is managed by the hotel's digital operations team for content updates, conversation testing, and iterative tuning of Quicktext as the site-facing Chatbots and Conversational AI solution.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2022 | 2022 |
|
Bloc Hotels Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Bloc Hotels implemented Slack Connect as part of its Collaboration environment. Slack Connect was deployed to unify guest-facing web messaging and internal team communication across the company.
Deployment focused on Slack Connect channels, direct messaging, file sharing, and controlled external channels for partner communication. The implementation configured workspace structures and channel hierarchies to route website-originated inquiries into designated guest services and front desk channels, while using Slack Connect to enable secure cross-organization messaging when vendor or partner access was required.
The use of Slack on their website was instrumented to forward guest messages into Slack Connect channels, aligning the web chat entry point with internal Collaboration workflows. Operational coverage included front desk, guest services, operations, and marketing teams, reflecting company-wide Collaboration adoption for customer engagement and day to day hotel operations.
Governance established administrative controls for channel creation, external channel approvals, and access provisioning scaled to a 150 employee organization in the United Kingdom. Rollout emphasized configuration of workspace policies and user onboarding within Slack Connect to maintain consistent communication protocols between Bloc Hotels, guests, and external partners.
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Bloc Hotels Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2018 | 2018 |
|
Bloc Hotels CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
Bloc Hotels PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2023 | 2023 |
|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
|
|
|
|
Transactional Email | PaaS |
|
2018 | 2018 |
|
Bloc Hotels IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Bloc Hotels
Apps Being Evaluated by Bloc Hotels Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||