Maryville, 37804, TN,
United States
Blount Memorial Hospital Technographics
Blount Memorial Hospital Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Blount Memorial Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2450 Blount Memorial Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blount Memorial Hospital has purchased the following applications: HealthcareSource Applicant Tracking System for Applicant Tracking System in 2015, Paragon Inpatient EHR for Electronic Health Record in 2015, Hotjar for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blount Memorial Hospital is running and its propensity to invest more and deepen its relationship with HealthcareSource , UKG , Constellation Software Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blount Memorial Hospital revenues, which have grown to $375.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blount Memorial Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Blount Memorial Hospital Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HealthcareSource | Legacy | HealthcareSource Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015 Blount Memorial Hospital deployed HealthcareSource Applicant Tracking System to power public recruiting through its career pages. The HealthcareSource Applicant Tracking System is implemented as the hospital group level applicant management layer, aligned with the Applicant Tracking System category and exposed on the Blount Memorial website for candidate-facing job posting and applications.
The implementation focuses on standard applicant tracking capabilities, including job requisition publishing, online application collection, candidate status workflows, automated routing to hiring managers, and screening checkpoints typical for healthcare hiring such as credential capture and compliance fields. Configuration was oriented toward career site integration and candidate experience, while leveraging the ATS workflow model for requisition-to-hire lifecycle management.
Operational ownership is centered in human resources and talent acquisition, extending to hiring managers across hospital departments and affiliated outpatient sites, with role-based access and approval routing to support clinical and nonclinical hiring. Governance emphasized centralized recruitment administration, standardized application forms and status codes, and administrative reporting to support operational hiring processes using HealthcareSource Applicant Tracking System.
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Core HR | HCM |
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2019 | 2020 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | Paragon Inpatient EHR | Electronic Health Record | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Blount Memorial Hospital implemented Paragon Inpatient EHR. The Paragon Inpatient EHR served as the hospital's Electronic Health Record for inpatient clinical workflows and associated administrative systems. The implementation included Paragon Accounts Payable, Paragon General Ledger, Paragon Materials Management, and Paragon Approval Levels, extending the clinical record into financial, procurement, and approval workflow domains. Configuration work focused on mapping inpatient clinical documentation to charge capture and aligning financial ledgers with hospital billing and accounting processes. Approval Levels were configured to enforce multi-step authorization for procurement and vendor payments, creating auditability and role-based governance between clinical units and finance. Deployment covered inpatient units and central administrative functions at Blount Memorial Hospital, consolidating supply chain, accounts payable, and general ledger processing within the Paragon application family from Constellation Software Inc. Governance changes emphasized standardized approval workflows and centralized materials management to harmonize purchasing, inventory reconciliation, and back-office financial operations under the Paragon Inpatient EHR.
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Gym Management | ERP Services and Operations |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Blount Memorial Hospital implemented Hotjar on its public website to capture qualitative and behavioral Customer Experience data. The Hotjar deployment was focused on blountmemorial.org and instruments page-level session recordings, heatmaps, on-page surveys, and feedback widgets to collect visitor behavior and sentiment.
Configuration centered on Hotjar capabilities such as session recording, click and scroll heatmaps, on-site surveys, and simple funnel observation, applied to patient-facing workflows including service information pages and appointment booking flows. Implementation used the Hotjar JavaScript snippet for site tagging and was tuned for sampling and target page rules to limit data capture to key user journeys.
Operational ownership sits with digital marketing and web operations, with patient experience and service teams consuming qualitative insights for UX prioritization and content adjustments. Deployment included privacy and consent controls appropriate for healthcare web properties, and the Hotjar instance is maintained as a continuous Customer Experience monitoring tool across the hospital website.
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Marketing Analytics | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Blount Memorial Hospital
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Apps Being Evaluated by Blount Memorial Hospital Executives
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