Los Angeles, 90046, CA,
United States
Blu Jam Cafe Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Blu Jam Cafe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Blu Jam Cafe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blu Jam Cafe has purchased the following applications: Heartland Payroll for Payroll in 2020, NCR Voyix Aloha POS for Point Of Sale in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blu Jam Cafe is running and its propensity to invest more and deepen its relationship with Heartland, a Global Payments Company , NCR Voyix , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blu Jam Cafe revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blu Jam Cafe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Heartland, a Global Payments Company | Legacy | Heartland Payroll | Payroll | HCM | n/a | 2020 | 2020 |
In 2020, Blu Jam Cafe implemented Heartland Payroll to manage payroll and hiring across its Los Angeles locations and broader United States operations, applying the Payroll application to centralize payroll and HR processing. The deployment of Heartland Payroll was scoped to payroll and HR functions across US sites, with configuration to support multi-state compliance for hourly and salaried staff and to shorten payroll cycles.
The deployment included payroll processing, tax and compliance configuration, and hiring workflows tied to Heartland Hire, with onboarding automation to accelerate new hire setup. Heartland Payroll was integrated with Heartland Hire and the POS to feed time and labor data into payroll calculations and to speed onboarding and employee data handoffs between hiring and payroll systems.
Operational governance shifted workflow control to local managers at Los Angeles locations, enabling local payroll actions and approvals while central HR maintained compliance oversight across states. The rollout explicitly reduced payroll processing time from six days to one and delivered local manager payroll control, while maintaining multi-state compliance through the combined Heartland Payroll and Heartland Hire configuration.
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Time and Attendance | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NCR Voyix | Legacy | NCR Voyix Aloha POS | Point Of Sale | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Blu Jam Cafe implemented NCR Voyix Aloha POS, a Point Of Sale application, to standardize restaurant operations across its business. The deployment focused on core POS modules including order entry and tableside service, menu and modifier management, ticketing and kitchen routing, labor controls and shift management, and built in reporting for operations and finance.
Architecturally the implementation used NCR Voyix Aloha POS terminals operating in a terminal to centralized management topology to enable real time order routing and consolidated transaction reporting. Operational scope centered on front of house and back of house workflows, with configuration work to align menu engineering, order flows and staff permissions to Blu Jam Cafe operating practices. Director of Operations Jay Perrin emphasized Aloha's detailed operational fit, noting the platform's deep understanding of restaurant operations as a key rationale for selection. Governance measures included standardized POS procedures, operator training, menu version control and shift level cash and labor controls to ensure consistent service execution.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
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Survey and Questionnaire | Collaboration |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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