Bludis Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bludis and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 23 Bludis employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bludis has purchased the following applications: TocToc Chat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2015, WooCommerce for eCommerce in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bludis is running and its propensity to invest more and deepen its relationship with TocToc , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bludis revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bludis intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TocToc | Legacy | TocToc Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015 Bludis implemented TocToc Chat, a Chatbots and Conversational AI application, embedding it on the company website to handle customer-facing interactions. Bludis is an Italy-based distribution company with 23 employees and approximately 3 million euros in revenue, and the TocToc Chat deployment is visible on bludis.it.
The TocToc Chat implementation centers on a web-embedded chat widget configured with conversational flows and scripted FAQ handling, supplemented by lead capture and escalation paths to human agents. Configuration emphasis was on lightweight administration and rule-based workflows appropriate for a small distributor, with content and response templates maintained inside the chat platform.
Operational coverage is focused on the public website, supporting pre-sales inquiries and basic customer service touchpoints for Bludis customers in Italy, and it is operated by internal staff through the chat console. The deployment did not indicate expansion to other digital channels in available sources, remaining a site-level conversational layer.
Governance and ongoing updates are managed by Bludis personnel via the TocToc Chat administration controls, with iterative content edits and flow adjustments handled internally to reflect product and order information. The narrative links the company Bludis, the application TocToc Chat, the Chatbots and Conversational AI category, and its role across customer support and sales inquiry workflows on the website.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Marketing Automation | CRM |
|
2016 | 2016 |
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Tag Management | CRM |
|
2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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