Blue Care
Level 5, 192 Ann Street,
Brisbane, 4000, QLD,
Australia
Brisbane, 4000, QLD,
Australia
61 1300 875 308
Healthcare
Blue Care Technographics
Blue Care Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Blue Care and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8000 Blue Care employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Blue Care has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2017, Mercury RM ATS for Applicant Tracking System in 2017, AlayaCare Procura for Home Care Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Blue Care is running and its propensity to invest more and deepen its relationship with Microsoft , Mercury xRM , Aurion or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Blue Care revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blue Care intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Blue Care Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017, Blue Care implemented Microsoft Dynamics 365 for Finance and Operations to establish an ERP Financial backbone for procurement, accounts payable, and maintenance-related financial workflows. The Microsoft Dynamics 365 for Finance and Operations deployment was positioned to centralize finance and procurement processes while supporting facilities and maintenance operations across the organisation.
Configuration focused on procurement and maintenance financials, including raising purchase orders using Concept, raising work orders and maintenance orders using Concept, and coding invoices both in Basware and directly into Microsoft Dynamics 365 for Finance and Operations. Operational financial controls included procurement card reconciliation and invoice coding workflows, and scheduling of programmed preventative maintenance for more than 1500 sites.
The implementation integrated explicitly with Concept for purchase and work order capture, Basware for invoice processing and coding, and Smartek for compliance updates, creating a feed of compliance and maintenance status into the ERP Financial system. The system supported day to day liaison with maintenance officers and facility managers and coordination with contractors for emergency and urgent matters, tying maintenance execution to financial posting and supplier interactions.
Governance and operational processes were adapted to embed safety and WH&S protocols into maintenance and procurement workflows, and to formalize communication channels including face to face, email and phone support for customers, employees and suppliers. Business functions impacted included facilities management, maintenance operations, procurement and finance across retirement villages, nursing homes and 300 plus commercial properties throughout QLD and the NT.
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mercury xRM | Legacy | Mercury RM ATS | Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017 Blue Care deployed Mercury RM ATS, an Applicant Tracking System from vendor Mercury xRM, to centralize its recruiting and candidate intake processes. The implementation is surfaced publicly through Equifax Mercury eRecruit on Blue Care's careers site at https://bluecare.mercury.com.au/, establishing the vendor-hosted application front end for applicant submissions.
Mercury RM ATS was configured to support standard Applicant Tracking System capabilities, including job requisition creation, candidate tracking through configurable pipelines, screening and shortlisting workflows, interview scheduling orchestration, and offer management. The deployment emphasizes pipeline visibility for recruiters and structured workflow automation consistent with ATS functional patterns.
Operational coverage targets Blue Care recruiting in Australia, with human resources and hiring managers in clinical and corporate functions consuming the system for requisition approvals and candidate review. The public Equifax Mercury eRecruit integration provides the careers portal, while the ATS maintains the internal candidate lifecycle and recruitment tasking.
Governance focused on centralized applicant workflow controls and compliance-oriented record keeping appropriate for a healthcare employer, with role-based access for recruiters and hiring managers and configured approval steps for requisitions and offers. Mercury RM ATS serves as the primary Applicant Tracking System for Blue Care, instrumenting recruiting processes and candidate data capture across the organization.
|
|
|
|
|
Learning and Development | HCM |
|
2001 | 2001 |
|
|
|
|
|
Payroll | HCM |
|
2016 | 2016 |
|
|
|
|
|
Payroll | HCM |
|
2016 | 2016 |
|
|
|
|
|
Workforce Management | HCM |
|
2016 | 2016 |
|
|
|
|
|
Workforce Scheduling | HCM |
|
2016 | 2016 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| AlayaCare | Legacy | AlayaCare Procura | Home Care Management | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Blue Care implemented AlayaCare Procura as its Home Care Management application to formalize scheduling, rostering and client visit coordination for its South West entity, including Toowoomba QLD. The deployment centered on operational workforce coordination activities performed by roles titled Workforce Coordinator or Administration Officer RMT, supporting full time, part time and maximum term employment bands under the enterprise agreement.
AlayaCare Procura was configured to manage end to end scheduling and rostering workflows, including visit scheduling under a customer led framework, validation of scheduling data, timekeeping verification, and the processing steps that enable accurate billing, funder claims and employee payments. Functional capabilities emphasized care coordination, roster build and adjustment, visit allocation and service verification in support of client management and payroll accuracy.
The implementation referenced integration of roster outputs with Kronos for roster development and update tasks, while schedule task management was executed within the Client Management System identified as Procura CMS. Operational coverage included day to day communication flows between customers and employees, reallocation of work to meet prioritized visits, and verification checkpoints to ensure scheduled work matched timekeeping records.
Governance and operational controls prioritized compliance with the relevant Enterprise Agreement, escalation pathways for high pressure enquiries, and validation routines to ensure billing and funder claim integrity. Processes were structured to require regular communication with customers and employees, systematic review of timekeeping for verification against stipulated timeframes, and coordinated management of schedule exceptions and customer feedback.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2021 | 2021 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2023 | 2023 |
|
|
|
|
|
Web Content Management | Content Management |
|
2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2017 | 2017 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Blue Care
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Blue Care Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Blue Care Technographics
Blue Care is a Healthcare organization based in Australia,
with around 8000 employees and annual revenues of $1.00 billion.
Blue Care operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Mercury RM ATS and AlayaCare Procura,
covering areas like ERP Financial, Applicant Tracking System and Home Care Management.
Blue Care has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Mercury xRM and AlayaCare.
Blue Care recently adopted applications including
DocuSign eSignature in 2023, Zoom in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Blue Care’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Blue Care’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Blue Care technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.