AI Buyer Insights:

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

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● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

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● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Blue Cross Complete of Michigan
Location
600 E. Lafayette Blvd.,
Detroit, 48075, MI,
United States
Website
https://www.mibluecrosscomplete.com/
Phone
1 800-228-8554
Artw industry
Insurance
Employee
Revenue

Blue Cross Complete of Michigan Technographics

Blue Cross Complete of Michigan Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Blue Cross Complete of Michigan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 Blue Cross Complete of Michigan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Blue Cross Complete of Michigan has purchased the following applications: Exela PCH Global for Revenue Cycle Management in 2015, Zoom for Audio Video and Web Conferencing in 2024, Swiftype for Application, Web and Enterprise Search in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Blue Cross Complete of Michigan is running and its propensity to invest more and deepen its relationship with Exela Technologies , Zoom Video Communications , Swiftype or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Blue Cross Complete of Michigan revenues, which have grown to $1.44 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Blue Cross Complete of Michigan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Blue Cross Complete of Michigan Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Exela Technologies Legacy Exela PCH Global Revenue Cycle Management ERP Services and Operations n/a 2015 2016
In 2015, Blue Cross Complete of Michigan implemented Exela PCH Global as its Revenue Cycle Management application to provision direct claims entry and electronic claims intake for provider billing workflows. The deployment used Exela PCH Global to enable web-based provider registration, profile management, and subscription controls tied to payer mappings, with providers instructed to register at pchhealth.global and select payer AmeriHealth during onboarding. The Exela PCH Global implementation included functional capabilities aligned to Revenue Cycle Management, specifically electronic claims submission, manual direct claims entry, user account and profile administration, and subscription-level access controls. Providers were guided through Manage User and My Profile flows and to use the Subscription Details screen to apply the promo code Exela-EDI when completing registration. Operationally the Exela PCH Global rollout sat alongside alternative electronic intake channels, with Blue Cross Complete establishing a parallel connection to Availity to receive electronic claims while Change Healthcare connectivity was intermittent. Blue Cross Complete communicated an operational extension to the standard claims filing time limit by 30 days due to a Change Healthcare network interruption and confirmed that payments for claims submitted prior to the incident were resumed, reflecting coordinated intake and adjudication continuity across Exela PCH Global and other electronic channels. Governance and provider support for the Exela PCH Global implementation emphasized self-service registration, a published PCH Global User Manual, and Provider Inquiry support through Provider Services and account executives. The implementation narrative positions Exela PCH Global as the Revenue Cycle Management application supporting provider-facing claims workflows, registration governance, and alternate electronic submission paths during third party network outages.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2024 2024
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Swiftype Legacy Swiftype Application, Web and Enterprise Search Content Management n/a 2019 2019
Digital Asset Management Content Management 2016 2016
Digital Signing Content Management 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Analytics CRM 2014 2014
Customer Experience CRM 2014 2014
Customer Experience CRM 2024 2024
Data Management Platform CRM 2018 2018
Data Management Platform CRM 2020 2020
Marketing Analytics CRM 2016 2016
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2022 2022
Tag Management CRM 2018 2018
Tag Management CRM 2020 2020
Tag Management CRM 2022 2022
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Payment Integrity TRM 2018 2018
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2013 2013
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Email Gateways (SEGs) CyberSecurity 2017 2017
Secure Email Gateways (SEGs) CyberSecurity 2019 2019
Web Application Firewalls (WAF) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Blue Cross Complete of Michigan

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Blue Cross Complete of Michigan Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Blue Cross Complete of Michigan IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Blue Cross Complete of Michigan digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Blue Cross Complete of Michigan Technographics
Blue Cross Complete of Michigan is a Insurance organization based in United States, with around 7000 employees and annual revenues of $1.44 billion.
Blue Cross Complete of Michigan operates a diverse technology stack with applications such as Exela PCH Global, Zoom and Swiftype, covering areas like Revenue Cycle Management, Audio Video and Web Conferencing and Application, Web and Enterprise Search.
Blue Cross Complete of Michigan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Exela Technologies, Zoom Video Communications and Swiftype.
Blue Cross Complete of Michigan recently adopted applications including Zoom in 2024, Adobe Experience Cloud in 2024 and Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Blue Cross Complete of Michigan’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Blue Cross Complete of Michigan’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Blue Cross Complete of Michigan technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.