Alkmaar, 1817 MJ,
Netherlands
Bluedesk Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bluedesk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Bluedesk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bluedesk has purchased the following applications: Microsoft 365 for Collaboration in 2020, Dynamicweb CMS for Web Content Management in 2013, Qooqie Call Tracking for Call Center in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bluedesk is running and its propensity to invest more and deepen its relationship with Microsoft , Dynamicweb Software , Qooqie or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bluedesk revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bluedesk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dynamicweb Software | Legacy | Dynamicweb CMS | Web Content Management | Content Management | n/a | 2013 | 2013 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Qooqie | Legacy | Qooqie Call Tracking | Call Center | CRM | n/a | 2023 | 2023 |
In 2023, Bluedesk implemented Qooqie Call Tracking on its website to establish Call Center capabilities for web sourced call attribution and improved call level marketing visibility. The deployment is a cloud hosted, web embedded SaaS instrumentation that installs via a site script to provision dynamic number insertion and session level attribution across the public website.
Qooqie Call Tracking configuration emphasizes call capture and attribution reporting, click to call measurement, and dashboarded call analytics delivered through the vendor console. Operational coverage is focused on marketing and sales functions at Bluedesk in the Netherlands, with centralized administration of number pools, tagging rules, and reporting cadence managed through the Qooqie admin interface, and call records and attribution exports surfaced for campaign level analysis.
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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