Atlanta, 30350, GA,
United States
Bluefin Payment Systems Technographics
Bluefin Payment Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bluefin Payment Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 140 Bluefin Payment Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bluefin Payment Systems has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2012, Instabot for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bluefin Payment Systems is running and its propensity to invest more and deepen its relationship with Intuit , Acumatica , Sage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bluefin Payment Systems revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bluefin Payment Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bluefin Payment Systems Tech Stack and Enterprise Applications
Bluefin Payment Systems ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2012 | 2012 |
In 2012 Bluefin Payment Systems implemented Intuit Quickbooks Enterprise as its core ERP Financial application, aligning accounting and financial management for a 140 person professional services firm. The deployment of Intuit Quickbooks Enterprise centralized financial processes and served as the primary system for bookkeeping, statutory reporting, and operational accounting within the company.
Configuration work focused on standard ERP Financial modules and workflows expected for mid-market accounting, including general ledger setup, accounts payable and receivable automation, cash management and bank reconciliation, fixed asset tracking, and consolidated financial reporting. Implementation emphasized role based access and multiuser controls to support segregations of duty across finance and billing teams, while chart of accounts redesign and period close configuration supported month end procedures.
Operational coverage included corporate finance, accounts receivable processing tied to payment acceptance, and accounts payable and expense processing for professional services delivery. Bluefin maintains experience with Intuit Quickbooks Enterprise and with mid range accounting packages such as Solomon or Great Plains, informing its approach to configuration, financial reporting templates, and internal governance for accounting workflows.
|
|
|
|
|
ERP Financial | ERP |
|
2015 | 2015 |
|
|
|
|
|
ERP Financial | ERP |
|
2024 | 2024 |
|
|
|
|
|
Payment Processing | ERP |
|
2021 | 2021 |
|
Bluefin Payment Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Instabot | Legacy | Instabot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Bluefin Payment Systems deployed Instabot on its public website. Instabot, a Chatbots and Conversational AI application, was embedded to provide conversational customer engagement and self service for site visitors.
Implementation focused on web channel conversational workflows, with Instabot configured to handle product and payment FAQs, perform initial support triage, and qualify incoming leads through scripted conversation flows and routing rules. The deployment emphasized the conversational UI and rule-based automation capabilities common to Chatbots and Conversational AI platforms, enabling automated responses and human handoff where escalation was required.
Operational coverage was the customer-facing website for Bluefin Payment Systems in the United States, supporting sales inquiry capture and customer support touchpoints. The implementation scope was oriented toward front office functions, including customer operations and sales qualification workflows.
Governance for Instabot configuration was centered on ongoing conversation tuning and content updates managed by the web and customer operations stakeholders, with continuous refinement of scripts and response patterns to align with product messaging and support priorities.
|
Bluefin Payment Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Bluefin Payment Systems implemented Google Workspace (Formerly Google G-Suite) to provide core Collaboration capabilities across the organization. The deployment supported corporate email, calendar coordination, and cloud document collaboration to serve business functions in professional services and payment operations.
Google Workspace (Formerly Google G-Suite) was configured to centralize user accounts and administrative controls, and to host shared Drive content, Google Docs editing workflows, Gmail messaging, and Google Calendar scheduling. The implementation surfaced collaboration artifacts and shared links on Bluefin's public website, indicating use of Google-hosted content and collaboration pointers as part of their external information architecture.
Operational coverage aligned with Bluefin Payment Systems as a United States based firm with approximately 140 employees, impacting corporate communications, knowledge sharing, and document management across customer-facing and internal teams. Governance relied on the Google Workspace administrative model for account provisioning, access controls, and content sharing policies, aligning Collaboration tooling with standard enterprise collaboration workflows.
|
Bluefin Payment Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Bluefin Payment Systems ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Incident Management | ITSM |
|
2018 | 2018 |
|
Bluefin Payment Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
Bluefin Payment Systems CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Bluefin Payment Systems
Apps Being Evaluated by Bluefin Payment Systems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||