AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Bluefin Payment Systems Tech Stack and Enterprise Applications

Bluefin Payment Systems ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intuit Legacy Intuit Quickbooks Enterprise ERP Financial ERP x 2012 2012
In 2012 Bluefin Payment Systems implemented Intuit Quickbooks Enterprise as its core ERP Financial application, aligning accounting and financial management for a 140 person professional services firm. The deployment of Intuit Quickbooks Enterprise centralized financial processes and served as the primary system for bookkeeping, statutory reporting, and operational accounting within the company. Configuration work focused on standard ERP Financial modules and workflows expected for mid-market accounting, including general ledger setup, accounts payable and receivable automation, cash management and bank reconciliation, fixed asset tracking, and consolidated financial reporting. Implementation emphasized role based access and multiuser controls to support segregations of duty across finance and billing teams, while chart of accounts redesign and period close configuration supported month end procedures. Operational coverage included corporate finance, accounts receivable processing tied to payment acceptance, and accounts payable and expense processing for professional services delivery. Bluefin maintains experience with Intuit Quickbooks Enterprise and with mid range accounting packages such as Solomon or Great Plains, informing its approach to configuration, financial reporting templates, and internal governance for accounting workflows.
ERP Financial ERP 2015 2015
ERP Financial ERP 2024 2024
Payment Processing ERP 2021 2021
Bluefin Payment Systems AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
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Live
Insight
Instabot Legacy Instabot Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Bluefin Payment Systems deployed Instabot on its public website. Instabot, a Chatbots and Conversational AI application, was embedded to provide conversational customer engagement and self service for site visitors. Implementation focused on web channel conversational workflows, with Instabot configured to handle product and payment FAQs, perform initial support triage, and qualify incoming leads through scripted conversation flows and routing rules. The deployment emphasized the conversational UI and rule-based automation capabilities common to Chatbots and Conversational AI platforms, enabling automated responses and human handoff where escalation was required. Operational coverage was the customer-facing website for Bluefin Payment Systems in the United States, supporting sales inquiry capture and customer support touchpoints. The implementation scope was oriented toward front office functions, including customer operations and sales qualification workflows. Governance for Instabot configuration was centered on ongoing conversation tuning and content updates managed by the web and customer operations stakeholders, with continuous refinement of scripts and response patterns to align with product messaging and support priorities.
Bluefin Payment Systems Collaboration
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Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2012 2012
In 2012, Bluefin Payment Systems implemented Google Workspace (Formerly Google G-Suite) to provide core Collaboration capabilities across the organization. The deployment supported corporate email, calendar coordination, and cloud document collaboration to serve business functions in professional services and payment operations. Google Workspace (Formerly Google G-Suite) was configured to centralize user accounts and administrative controls, and to host shared Drive content, Google Docs editing workflows, Gmail messaging, and Google Calendar scheduling. The implementation surfaced collaboration artifacts and shared links on Bluefin's public website, indicating use of Google-hosted content and collaboration pointers as part of their external information architecture. Operational coverage aligned with Bluefin Payment Systems as a United States based firm with approximately 140 employees, impacting corporate communications, knowledge sharing, and document management across customer-facing and internal teams. Governance relied on the Google Workspace administrative model for account provisioning, access controls, and content sharing policies, aligning Collaboration tooling with standard enterprise collaboration workflows.
Bluefin Payment Systems CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Account Based Marketing CRM 2023 2023
Account Based Marketing CRM 2023 2023
Customer Experience CRM 2019 2019
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Bluefin Payment Systems ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Incident Management ITSM 2018 2018
Bluefin Payment Systems IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2018 2018
Bluefin Payment Systems CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Application Firewalls (WAF) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at Bluefin Payment Systems

First Name Last Name Title Function Department Email Phone
President & Chief Executive Officer CXO Finance
Chief Financial Officer CXO Finance
Chief Operating Officer CXO Finance
Chief Information Officer CXO IT
Controller Director Finance
Accounting Manager Manager Finance

Apps Being Evaluated by Bluefin Payment Systems Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bluefin Payment Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bluefin Payment Systems digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Bluefin Payment Systems Technographics
Bluefin Payment Systems is a Professional Services organization based in United States, with around 140 employees and annual revenues of $20.0 million.
Bluefin Payment Systems operates a diverse technology stack with applications such as Intuit Quickbooks Enterprise, Instabot and Google Workspace (Formerly Google G-Suite), covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Bluefin Payment Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Intuit, Instabot and Google.
Bluefin Payment Systems recently adopted applications including Sage Intacct in 2024, Zoominfo Platform in 2023 and 6sense Account Engagement Platform in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bluefin Payment Systems’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Bluefin Payment Systems’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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