San Jose, 95128, CA,
United States
BlueJeans Network Technographics
BlueJeans Network Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BlueJeans Network and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 BlueJeans Network employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BlueJeans Network has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Jobvite for Recruiting, Applicant Tracking System in 2015, Olark Live Chat for Chatbots and Conversational AI in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BlueJeans Network is running and its propensity to invest more and deepen its relationship with Oracle , Jobvite , Olark or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BlueJeans Network revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BlueJeans Network intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BlueJeans Network Tech Stack and Enterprise Applications
BlueJeans Network ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, BlueJeans Network implemented Oracle NetSuite ERP as its ERP Financial platform to centralize finance operations across accounts payable, purchase order management, and accounts receivable. The implementation targeted the finance organization and procurement touchpoints to support full cycle accounts payable, PO system operations, periodic check runs, month end close assistance, and sustained collections activity.
Oracle NetSuite ERP was configured to support AP invoice processing, PO reconciliation and receipt matching, automated check run procedures, and AR collections workflows. Functional capabilities emphasized invoice to payment matching, PO maintenance and follow up, handling of company credit card activity, and management of credits and unapplied payments according to policy.
Integrations were implemented with Salesforce and Zuora and Microsoft Office was used for reporting exports and document handling, enabling coordination between CRM, subscription billing and the ERP Financial ledger. Operational coverage included finance, procurement coordinators, and customer-facing revenue or billing teams, ensuring data flow between sales, billing, and accounting records.
Governance and process controls in Oracle NetSuite ERP reinforced invoice matching before payment, approval routing for POs and payments, structured month end close tasks, and standardized collection correspondence to notify customers of unused credits and unapplied payments. The configuration emphasized workflow orchestration and policy-driven resolution paths for open items and credit application within the finance organization.
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BlueJeans Network HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobvite | Legacy | Jobvite | Recruiting, Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, BlueJeans Network deployed Jobvite as its Recruiting,Applicant Tracking System to manage candidate sourcing and to publish and accept applications directly via the corporate career site. Jobvite was implemented to centralize applicant intake for Talent Acquisition and HR, creating a single candidate record and a tracked hiring pipeline for website applicants.
The Jobvite implementation focused on core ATS capabilities typical of the Recruiting,Applicant Tracking System category, including career-site job publishing, applicant tracking, candidate profile capture and resume parsing, configurable hiring workflows, and interview scheduling automation. Configuration emphasized recruiter workflows and status-driven pipelines to support repeatable screening and interview handoffs.
Operational coverage centered on Talent Acquisition and HR functions within BlueJeans Network, with Jobvite integrated into the company website for direct application capture. Governance adjustments aligned hiring processes to the new system, standardizing status codes, recruiter assignments, and candidate data custody to streamline online applicant handling.
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BlueJeans Network AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012 BlueJeans Network deployed Olark Live Chat as a customer-facing web engagement layer in the Chatbots and Conversational AI category. The implementation embeds the Olark Live Chat widget directly on the BlueJeans website to provide real-time messaging and presence signals for site visitors across support and sales touchpoints. The deployment uses a client side widget architecture that surfaces session metadata and conversation context to agents in real time.
Configuration centers on standard chat capabilities such as proactive chat invites, canned responses, chat transcripts, offline messaging, and session logging for follow up. Operational ownership is concentrated within customer support and sales functions, with defined workflows for chat routing, escalation to email, and transcript retention to support downstream ticketing and follow up processes. The implementation model for Olark Live Chat emphasizes lightweight web embedding and interaction capture to enable agent handling and conversational recordkeeping.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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BlueJeans Network Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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BlueJeans Network Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2020 | 2020 |
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BlueJeans Network CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2012 | 2012 |
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Sales Automation, Sales Engagement | CRM |
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2015 | 2015 |
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BlueJeans Network ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2013 | 2013 |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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BlueJeans Network SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2017 | 2017 |
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BlueJeans Network TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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BlueJeans Network PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2012 | 2012 |
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BlueJeans Network IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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BlueJeans Network CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at BlueJeans Network
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by BlueJeans Network Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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