Newport, 02840-3030, RI,
United States
Bluenose Yachts Technographics
Bluenose Yachts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bluenose Yachts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Bluenose Yachts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bluenose Yachts has purchased the following applications: BoatChat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, CallRail Call Tracking for Call Tracking and Recording in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bluenose Yachts is running and its propensity to invest more and deepen its relationship with ChatLead , Google , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bluenose Yachts revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bluenose Yachts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bluenose Yachts Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ChatLead | Legacy | BoatChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 Bluenose Yachts deployed BoatChat, a Chatbots and Conversational AI application, as a web-embedded conversational layer on its public website to automate initial customer engagement. The deployment for this 10 person marine retail business focuses on intake and qualification of boating inquiries, persistent FAQ handling, and capturing contact details for follow up, aligning the BoatChat implementation with sales and customer service functions. BoatChat is configured as the primary customer-facing chat widget on the corporate site, providing intent recognition and scripted conversational flows to standardize responses and reduce manual first-touch handling.
Configuration work centered on conversational flow design, intent mapping, and template responses, with BoatChat maintained by internal staff who update scripts and knowledge content to reflect model availability and inventory changes. The implementation routes qualified leads or complex questions to human staff via contact form capture and notification workflows, preserving a clear handoff from automated chat to internal follow up. Governance is lightweight and centralized, with content versioning and periodic review cycles appropriate for a small team, and the operational scope remains website-centric supporting online sales and customer support activities.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2019 | 2019 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Bluenose Yachts
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bluenose Yachts Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||