AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

bluepartner Tech Stack and Enterprise Applications

bluepartner Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tenios Legacy Tenios Cloud Communications PBX, VoiP and Phone Systems Collaboration n/a 2024 2024
In 2024 bluepartner implemented Tenios Cloud Communications to introduce automated voice handling into its Berlin contact center, aligning the deployment with its Customer Service/Contact Center operations in Germany. The Tenios Cloud Communications implementation is categorized as PBX, VoiP and Phone Systems and was directed at improving call routing and first‑contact handling for customer service workflows. The deployment centered on TENIOS Voicebot automation to handle routine inquiries, with configuration focused on intent detection, IVR orchestration, and automated call triage. Functional modules in use included the TENIOS Voicebot for conversational automation and cloud PBX capabilities to manage session control, call flows, and SIP signaling within the contact center environment. Integrations were organized around Cloud PBX and SIP connectivity to embed the Voicebot into live telephony channels, enabling automated interactions to process inbound calls before escalation to human agents. Operational coverage was explicitly the Berlin contact center and the broader Customer Service/Contact Center function in Germany, with the solution operating as a cloud communications layer that interfaces with existing telephony endpoints and agent routing. Governance and workflow restructuring concentrated on reworking call routing and escalation policies so the TENIOS Voicebot could resolve routine requests autonomously, reducing unnecessary transfers to agents. As a result of the implementation bluepartner lowered call transfer rates from 19% to 2% and reduced manual workload and associated costs, demonstrating measurable impact on contact center operations following the Tenios Cloud Communications rollout.
bluepartner Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
OpenText Legacy OpenText Web Experience Management Web Content Management Content Management n/a 2011 2011
Web Content Management Content Management 2025 2025
bluepartner CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Experience Cloud Customer Experience CRM n/a 2019 2019
Marketing Analytics CRM 2023 2023
bluepartner IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
bluepartner CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2022 2022
Secure Email Gateways (SEGs) CyberSecurity 2025 2025
Secure Sockets Layer (SSL) CyberSecurity 2011 2011
Secure Sockets Layer (SSL) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at bluepartner

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by bluepartner Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from bluepartner IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the bluepartner digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD bluepartner Technographics
bluepartner is a Professional Services organization based in Germany, with around 140 employees and annual revenues of $27.0 million.
bluepartner operates a diverse technology stack with applications such as Tenios Cloud Communications, OpenText Web Experience Management and Adobe Experience Cloud, covering areas like PBX, VoiP and Phone Systems, Web Content Management and Customer Experience.
bluepartner has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tenios, OpenText and Adobe Systems.
bluepartner recently adopted applications including WordPress in 2025, Sophos Email in 2025 and Tenios Cloud Communications in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of bluepartner’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates bluepartner’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete bluepartner technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.