Rueil-Malmaison, 92506,
France
BNP Paribas Factor S.A. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by BNP Paribas Factor S.A. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 BNP Paribas Factor S.A. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BNP Paribas Factor S.A. has purchased the following applications: TOPdesk Incident Management for Incident Management in 2016, OneTrust Cookie Consent for Governance, Risk and Compliance in 2021, Akamai CDN for Content Delivery Network in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BNP Paribas Factor S.A. is running and its propensity to invest more and deepen its relationship with Topdesk , OneTrust , Akamai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BNP Paribas Factor S.A. revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BNP Paribas Factor S.A. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Topdesk | Legacy | TOPdesk Incident Management | Incident Management | ITSM | n/a | 2016 | 2016 |
In 2016, BNP Paribas Factor S.A. implemented TOPdesk Incident Management to centralize incident handling across its France operations for its approximately 750 employees. The deployment targeted the Incident Management use case and established TOPdesk Incident Management as the primary system for logging and tracking IT incidents.
The implementation emphasized Level I and II incident management and proximity support using the TOPDESK tool, with configuration focused on ticket creation, incident classification, priority assignment, lifecycle tracking, and defined escalation paths. TOPdesk Incident Management was configured to support standard incident workflows, knowledge capture at the point of resolution, and role based assignment to ensure handoffs between Level I and Level II support were auditable.
Operational coverage included the corporate IT service desk and local proximity support teams operating across BNP Paribas Factor S.A. sites in France, with the tool serving as the single source for incident records and status. The deployment reinforced coordination between frontline technicians and escalation specialists, and it was used to route incidents to the appropriate on site support resources and internal IT groups.
Governance adjustments accompanied the rollout, including standardized incident logging practices, formalized escalation procedures for Level I and II tickets, and role definitions for incident ownership and resolution accountability. Change control and adoption activities focused on consistent use of the TOPDESK tool for incident intake and status reporting, consolidating incident lifecycle management within the Incident Management platform.
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneTrust | Legacy | OneTrust Cookie Consent | Governance, Risk and Compliance | TRM | n/a | 2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Akamai | Legacy | Akamai CDN | Content Delivery Network | IaaS | n/a | 2018 | 2018 |
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