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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

BNP Paribas Germany Tech Stack and Enterprise Applications

BNP Paribas Germany ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 Business Central ERP Financial ERP n/a 2020 2021
In 2020, BNP Paribas Germany implemented Microsoft Dynamics 365 Business Central as its ERP Financial platform. The deployment was driven by an inhouse Microsoft Dynamics team based in Düsseldorf and included a planned migration to Business Central together with ongoing further development of the ERP environment across German business units. The implementation concentrated on finance and controlling functionality, with explicit FI/CO module responsibility for analysis, design and optimization of accounting and controlling processes. Microsoft Dynamics 365 Business Central was configured to support holistic module support and advice in NAV/BC FI/CO, change implementation and project work, requirement capture and concept creation in cooperation with departmental key users. Operational coverage emphasized supervision and direct support for the financial accounting and controlling departments, positioning the FI/CO expert as the primary contact for key users and the liaison for external service providers. Technical requirements analysis and joint development of solution concepts were core activities, and the team used both waterfall and agile project methods during rollout and incremental enhancements. Governance was centered on an inhouse MS Dynamics function that coordinated departmental requirements, managed content alignment with service providers and maintained FI/CO configuration and process documentation. Job-level provisions such as possibilities for mobile working and structured handoffs to key users indicate an operating model that preserves central control while enabling distributed user adoption.
ERP Financial ERP 2000 2002
Expense Management ERP 2012 2012
BNP Paribas Germany HCM
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Previous System
Application
Category
Market
VAR/SI
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Insight
VONQ Legacy VONQ Job Marketing Candidate Relationship Management HCM n/a 2022 2022
In 2022, BNP Paribas Germany deployed VONQ Job Marketing as a Candidate Relationship Management solution to centralize and accelerate its digital recruiting and HR marketing activities. BNP Paribas Germany used the VONQ Job Marketing application to create a common platform for recruiting units, enabling coordinated media buying and unified campaign orchestration across the bank's German recruiting teams. The implementation emphasized automated ad placement and analytics capabilities, including access to a global media portfolio of 5000 plus channels and data-driven channel recommendations based on a proprietary dataset of over 500,000 job ads. Core functional modules implemented include campaign creation and orchestration, a Performance Dashboard for real time channel and advertisement insights, and reach optimization advisory embedded in the platform. Integration work centered on VONQ's Career Site Connector which automatically imports job ad data and target group attributes from the corporate career site into VONQ Job Marketing, removing manual posting steps and reducing error sources. The solution was used to combine social media, Google products, major job boards and niche sites, with explicit channel usage cited including LinkedIn, Facebook, Instagram, Google, Stepstone and Talent.com for target reach and click tracking. Governance and workflow changes focused on central coordination of recruiting activities, consolidation of media purchasing into the single VONQ platform, and team level sharing of performance insights to inform media selection. Reported operational outcomes from the deployment include over 180,000 touch points generated within a year, 1,227 campaigns booked in one year, 93,000 clicks via social media and Google Ads, 89,000 clicks via job boards and search engines, and a reported 62 percent time savings on posting compared to direct placement, with campaign level examples showing specific click counts for individual job ads.
Recruiting, Applicant Tracking System HCM 2020 2020
Workforce Management HCM 2020 2020
BNP Paribas Germany AI-Powered Application
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Application
Category
Market
VAR/SI
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Live
Insight
IBM Legacy IBM Watson Assistant Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, BNP Paribas Germany deployed IBM Watson Assistant as a supplement to telephone customer service. The IBM Watson Assistant implementation targeted the Chatbots and Conversational AI category to provide real-time responses to general product and financial inquiries, positioned as a pilot support channel alongside human agents. The deployment was scoped for the bank’s German customer service operation within a 6000-employee organization rather than as a full replacement of voice channels. Configuration and functional scope emphasized natural language understanding and intent recognition, with the chatbot trained by human subject matter experts and fed curated data sets of questions and possible answers. Functional capabilities implemented included automated intent classification, guided response flows for common queries, and supervised learning processes that let IBM Watson Assistant refine output through ongoing interactions. Operational coverage focused on contact center and customer service workflows in Germany, where the assistant served as a first-line interface for inbound customer inquiries and escalated complex cases to human agents. Governance preserved human-in-the-loop review for content curation and answer validation, supporting a staged pilot rollout and incremental expansion of intent coverage as confidence thresholds were met. At rollout the digital assistant remained in a test phase and was limited to answering general questions about products and financial topics while learning through interactions to continuously optimize responses. BNP Paribas Germany deployed IBM Watson Assistant in the Chatbots and Conversational AI category to support customer service functions, emphasizing training, intent accuracy, and coordinated agent handoff.
BNP Paribas Germany Analytics and BI
Vendor
Previous System
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Category
Market
VAR/SI
When
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Analytics and BI Analytics and BI 2018 2018
BNP Paribas Germany CRM
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Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2017 2017
Community Management CRM 2020 2020
CRM CRM 2011 2011
Customer Experience CRM 2020 2020
Digital Advertising Platform CRM 2020 2020
Marketing Automation CRM 2016 2016
BNP Paribas Germany ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2018 2018
BNP Paribas Germany Investment Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM and Investor Relationship Management Investment Management 2018 2019
Portfolio and Investment Management Investment Management 2021 2021
Trade Order Management System (TOMS) Investment Management 2018 2019
BNP Paribas Germany IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2016 2016
BNP Paribas Germany Internet of Things
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IoT Platform Internet of Things 2017 2017

IT Decision Makers and Key Stakeholders at BNP Paribas Germany

First Name Last Name Title Function Department Email Phone
CIO CXO Finance
Head of Department IT Operations Director IT
Head of Treasury Director Finance
Investment Manager Manager Investment
Head of Tax Germany / Austria Director Finance
Head of Tax Services Director Finance
Head of Client Services & End User Computing Director Customer Service
Senior Manager Client strategy Manager Customer Service
Senior Manager Customer Account Services Manager Customer Service
Senior IT Transition Project Manager Manager IT

Apps Being Evaluated by BNP Paribas Germany Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BNP Paribas Germany IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BNP Paribas Germany digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD BNP Paribas Germany Technographics
BNP Paribas Germany is a Banking and Financial Services organization based in Germany, with around 6000 employees and annual revenues of $1.75 billion.
BNP Paribas Germany operates a diverse technology stack with applications such as Microsoft Dynamics 365 Business Central, VONQ Job Marketing and IBM Watson Assistant, covering areas like ERP Financial, Candidate Relationship Management and Chatbots and Conversational AI.
BNP Paribas Germany has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, VONQ and IBM.
BNP Paribas Germany recently adopted applications including VONQ Job Marketing in 2022, Profidata XENTIS in 2021 and Microsoft Dynamics 365 Business Central in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BNP Paribas Germany’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates BNP Paribas Germany’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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