Bob's Stores Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bob's Stores and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2600 Bob's Stores employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bob's Stores has purchased the following applications: StandardsPro for HR Compliance in 2010, Microsoft 365 for Collaboration in 2019, bpost Radial for eCommerce in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bob's Stores is running and its propensity to invest more and deepen its relationship with Accenture , Jobvite , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bob's Stores revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bob's Stores intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Accenture | Legacy | StandardsPro | HR Compliance | HCM | n/a | 2010 | 2010 |
In 2010, Bob's Stores integrated StandardsPro, the engineered labor standards solution from Accenture, with Kronos Workforce Central to strengthen workforce scheduling and labor management across its US retail stores. The rollout, announced January 22, 2010, was executed as part of a US HR and workforce optimisation initiative and targeted tighter scheduling controls and standardized labor modeling across store operations.
The StandardsPro implementation emphasized engineered labor standards and scheduling guidance alongside labor modelling capabilities typical of HR Compliance solutions, with StandardsPro configured to supply standard times and staffing recommendations into Kronos Workforce Central. Integration points focused on feeding StandardsPro labor standards into Kronos for schedule generation and timekeeping alignment, enabling system orchestration between labor standards and workforce management functions.
Governance combined central HR oversight with store level schedule governance and updated scheduling processes to reflect engineered standards, and the program explicitly covered HR and store operations within the United States. The company cited rapid labor cost improvements and tighter scheduling controls shortly after implementation, reflecting the stated operational outcomes of the StandardsPro and Kronos integration in the HR Compliance category.
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Bob's Stores deployed Microsoft 365 to establish a cloud-first Collaboration platform. Microsoft 365 is referenced on their public website and serves as the primary collaboration backbone for the retailer.
The deployment centered on core Microsoft 365 capabilities, including Exchange Online for corporate email, SharePoint Online for intranet and document management, OneDrive for personal file sync, Microsoft Teams for messaging and meetings, and Office desktop and web applications for productivity. Configuration work focused on tenant level controls, information protection and data loss prevention policies, and standard collaboration workflows for document coauthoring and versioning.
Operational coverage targeted corporate functions and retail store teams, enabling centralized document libraries, shared team workspaces and unified messaging to support merchandising coordination, corporate communications and store operations. The Microsoft 365 implementation addressed Collaboration needs across the organization through shared site structures and team channels to streamline content collaboration and internal knowledge management.
Governance practices described in the implementation emphasized tenant administration, user provisioning and role based access controls, with phased adoption by business units to manage permissions and content lifecycle. The public site reference to Microsoft 365 indicates an integrated, tenant based deployment aligned with enterprise collaboration and content management practices.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Radial | Legacy | bpost Radial | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018, Bob's Stores deployed bpost Radial on its website to support eCommerce storefront and online order handling. The bpost Radial deployment functions as the customer-facing commerce layer for product presentation, shopping cart and checkout flows, and transaction capture across Bob's Stores online channels. The public site implementation indicates configuration for transactional processing and storefront orchestration tied to the retailer's online sales channels.
Functionally the implementation aligns with core eCommerce capabilities including catalog management, cart and checkout orchestration, order management and fulfillment workflows, and customer service order visibility. Operational ownership for the deployment likely spans merchandising, e-commerce operations and fulfillment teams to coordinate inventory, shipping and returns processes driven through bpost Radial. This positions bpost Radial as Bob's Stores' eCommerce engine for online order management and fulfillment orchestration.
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eCommerce | eCommerce |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2011 | 2011 |
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