Attleborough, 2760, MA,
United States
Boch Toyota South Technographics
Boch Toyota South Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Boch Toyota South and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Boch Toyota South employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Boch Toyota South has purchased the following applications: Gubagoo ChatSmart for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020, Descartes ShipRush for Shipping Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Boch Toyota South is running and its propensity to invest more and deepen its relationship with Gubagoo , Google , Xtime or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Boch Toyota South revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Boch Toyota South intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Boch Toyota South Tech Stack and Enterprise Applications
Boch Toyota South AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Gubagoo | Legacy | Gubagoo ChatSmart | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Boch Toyota South implemented Gubagoo ChatSmart on its public website. Boch Toyota South uses Gubagoo ChatSmart, a Chatbots and Conversational AI application, to centralize online customer engagement and to support sales and service lead capture workflows on the dealership site.
The deployment centers on a customer-facing conversational chat widget embedded in the website, with configuration focused on conversational forms, proactive messaging, lead capture and routing, appointment scheduling, and live agent handoff capabilities. Gubagoo ChatSmart is configured to present vehicle and service inquiry flows consistent with automotive retail conversational patterns, and the implementation emphasizes persistent chat state across desktop and mobile sessions.
Operational ownership sits with the dealership sales and service teams, who manage chat response protocols and handoff rules as part of existing front-line workflows. Governance includes scripted conversation templates and role-based response responsibilities to ensure consistent customer handling, while ongoing configuration updates are managed through the Gubagoo ChatSmart administrative console.
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Boch Toyota South Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Boch Toyota South deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The automotive dealership in the United States, with roughly 80 employees, publicly references Google Workspace on its website as the primary productivity and communication environment for staff.
Google Workspace (Formerly Google G-Suite) is implemented to provide core Collaboration capabilities, including Gmail for corporate email, Google Calendar for scheduling, Google Drive with Docs Sheets and Slides for cloud storage and collaborative content creation, and the Admin console for domain and user management. These modules support standard collaboration workflows such as shared document editing and meeting coordination across teams.
Operational coverage centers on internal communications and productivity workflows that affect administrative and staff-facing functions at the dealership, supporting scheduling coordination and collaborative content production. The source does not enumerate third party integrations, so the described scope focuses on built-in Google Workspace Collaboration features as surfaced on the company website.
Governance is managed through the Google Workspace Admin console for user provisioning group management and access controls, enabling centralized account administration and policy enforcement. This configuration positions Boch Toyota South, Google Workspace (Formerly Google G-Suite), Collaboration to centralize email calendar and document workflows for the dealership’s core business functions.
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Online Meeting Scheduling | Collaboration |
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2019 | 2019 |
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Boch Toyota South eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Descartes Systems | Legacy | Descartes ShipRush | Shipping Management | eCommerce | n/a | 2013 | 2013 |
In 2013, Boch Toyota South implemented Descartes ShipRush for Shipping Management to operationalize shipping across its small dealership footprint including Warehouse, Counter, Shipping, and Receiving functions. The deployment focused on day to day parcel and parts shipping workflows used by staff who drive between 150 and 300 miles per day to deliver parts, and on-site teams who cross reference physical product with invoice quantities during order fulfillment.
Descartes ShipRush was configured to manage core Shipping Management capabilities such as carrier label generation, manifesting, shipment logging, and carrier rate selection for UPS, USPS, and FEDEX. The implementation emphasized transaction-level handling of outbound parcels and generation of shipping documentation used at the counter and in the warehouse.
Operational workflows show ShipRush used alongside ADP Drive for parts location, ordering, receiving, and billing, with business processes explicitly requiring cross referencing of ShipRush shipment records and ADP Drive invoice data during fulfillment. Daily operational coverage included recorded logs of delivery arrival and departure times and coordination between counter staff and drivers to ensure dispatched items matched invoiced quantities.
Governance and process changes centered on standardizing shipment record keeping and tightening the handoff between parts ordering, billing, and physical dispatch. Staff-level procedures were established to reconcile physical product counts to invoice numbers, record delivery timestamps, and use ShipRush shipping records as a focal point for carrier interactions and customer service follow up.
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Boch Toyota South CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2021 | 2021 |
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Boch Toyota South ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Boch Toyota South TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2013 | 2013 |
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Boch Toyota South IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Boch Toyota South
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Boch Toyota South Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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