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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Boch Toyota South Tech Stack and Enterprise Applications

Boch Toyota South AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Gubagoo Legacy Gubagoo ChatSmart Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Boch Toyota South implemented Gubagoo ChatSmart on its public website. Boch Toyota South uses Gubagoo ChatSmart, a Chatbots and Conversational AI application, to centralize online customer engagement and to support sales and service lead capture workflows on the dealership site. The deployment centers on a customer-facing conversational chat widget embedded in the website, with configuration focused on conversational forms, proactive messaging, lead capture and routing, appointment scheduling, and live agent handoff capabilities. Gubagoo ChatSmart is configured to present vehicle and service inquiry flows consistent with automotive retail conversational patterns, and the implementation emphasizes persistent chat state across desktop and mobile sessions. Operational ownership sits with the dealership sales and service teams, who manage chat response protocols and handoff rules as part of existing front-line workflows. Governance includes scripted conversation templates and role-based response responsibilities to ensure consistent customer handling, while ongoing configuration updates are managed through the Gubagoo ChatSmart administrative console.
Boch Toyota South Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2020 2020
In 2020, Boch Toyota South deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The automotive dealership in the United States, with roughly 80 employees, publicly references Google Workspace on its website as the primary productivity and communication environment for staff. Google Workspace (Formerly Google G-Suite) is implemented to provide core Collaboration capabilities, including Gmail for corporate email, Google Calendar for scheduling, Google Drive with Docs Sheets and Slides for cloud storage and collaborative content creation, and the Admin console for domain and user management. These modules support standard collaboration workflows such as shared document editing and meeting coordination across teams. Operational coverage centers on internal communications and productivity workflows that affect administrative and staff-facing functions at the dealership, supporting scheduling coordination and collaborative content production. The source does not enumerate third party integrations, so the described scope focuses on built-in Google Workspace Collaboration features as surfaced on the company website. Governance is managed through the Google Workspace Admin console for user provisioning group management and access controls, enabling centralized account administration and policy enforcement. This configuration positions Boch Toyota South, Google Workspace (Formerly Google G-Suite), Collaboration to centralize email calendar and document workflows for the dealership’s core business functions.
Online Meeting Scheduling Collaboration 2019 2019
Boch Toyota South eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Descartes Systems Legacy Descartes ShipRush Shipping Management eCommerce n/a 2013 2013
In 2013, Boch Toyota South implemented Descartes ShipRush for Shipping Management to operationalize shipping across its small dealership footprint including Warehouse, Counter, Shipping, and Receiving functions. The deployment focused on day to day parcel and parts shipping workflows used by staff who drive between 150 and 300 miles per day to deliver parts, and on-site teams who cross reference physical product with invoice quantities during order fulfillment. Descartes ShipRush was configured to manage core Shipping Management capabilities such as carrier label generation, manifesting, shipment logging, and carrier rate selection for UPS, USPS, and FEDEX. The implementation emphasized transaction-level handling of outbound parcels and generation of shipping documentation used at the counter and in the warehouse. Operational workflows show ShipRush used alongside ADP Drive for parts location, ordering, receiving, and billing, with business processes explicitly requiring cross referencing of ShipRush shipment records and ADP Drive invoice data during fulfillment. Daily operational coverage included recorded logs of delivery arrival and departure times and coordination between counter staff and drivers to ensure dispatched items matched invoiced quantities. Governance and process changes centered on standardizing shipment record keeping and tightening the handoff between parts ordering, billing, and physical dispatch. Staff-level procedures were established to reconcile physical product counts to invoice numbers, record delivery timestamps, and use ShipRush shipping records as a focal point for carrier interactions and customer service follow up.
Boch Toyota South CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2016 2016
Data Management Platform CRM 2016 2016
Data Management Platform CRM 2019 2019
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2014 2014
Digital Advertising Platform CRM 2017 2017
Marketing Automation CRM 2020 2020
Tag Management CRM 2021 2021
Boch Toyota South ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2015 2015
Application Performance Management ITSM 2020 2020
Boch Toyota South TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2013 2013
Boch Toyota South IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Boch Toyota South

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Boch Toyota South Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Boch Toyota South IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Boch Toyota South digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Boch Toyota South Technographics
Boch Toyota South is a Automotive organization based in United States, with around 80 employees and annual revenues of $10.0 million.
Boch Toyota South operates a diverse technology stack with applications such as Gubagoo ChatSmart, Google Workspace (Formerly Google G-Suite) and Descartes ShipRush, covering areas like Chatbots and Conversational AI, Collaboration and Shipping Management.
Boch Toyota South has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Gubagoo, Google and Descartes Systems.
Boch Toyota South recently adopted applications including Tealium IQ Tag Management in 2021, Gubagoo ChatSmart in 2020 and Google Workspace (Formerly Google G-Suite) in 2020, highlighting its ongoing modernization strategy.
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Our research team continuously updates Boch Toyota South’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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