Poole, BH17 7DU,
United Kingdom
BOFA International Ltd Technographics
BOFA International Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BOFA International Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 256 BOFA International Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BOFA International Ltd has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, LiveChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BOFA International Ltd is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BOFA International Ltd revenues, which have grown to $47.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BOFA International Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BOFA International Ltd Tech Stack and Enterprise Applications
BOFA International Ltd ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2014 | 2014 |
In 2014, BOFA International Ltd implemented Oracle NetSuite ERP as its ERP Financial system to centralize finance, purchasing and inventory accounting workflows. The deployment established Oracle NetSuite ERP as the company's ERP Financial platform supporting core general ledger accounting, accounts payable, accounts receivable, purchasing and inventory accounting capabilities.
Operational usage documented during 2017 and 2018 shows intensive accounts payable activity on Oracle NetSuite ERP, with staff coding, matching and inputting more than 1200 direct and indirect purchase invoices per month in multiple currencies, including GBP, US Dollar, Euro and Rupees. Finance personnel reconciled up to 150 supplier statements for month end procedures, prepared supplier payments for supervisor approval, checked and approved sales invoices, chased customers for outstanding debts, and posted month end journals such as accruals, prepayments and error correction journals.
The implementation supported cross-functional workflows between finance, purchasing, dispatch and sales, with finance assisting purchasing and dispatch to develop process and software improvements via monthly management meetings. Governance and operational controls included regular supplier statement and invoice chasing by telephone and email, reporting of cost price variances, foreign exchange variances and goods received inventory variance analyses into management meetings, and communication to departments to ensure purchase order requisites were approved and signed off for payment processing.
|
BOFA International Ltd AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
BOFA International Ltd implemented LiveChat in 2017, deploying LiveChat as its Chatbots and Conversational AI application to provide on-site conversational support on the company website. The implementation positions LiveChat as the customer-facing conversational layer for customer service and online sales engagement on BOFA International Ltd web properties.
The deployment centers on an embedded website chat widget and agent console, leveraging standard Chatbots and Conversational AI capabilities such as real-time messaging, canned responses, proactive chat invitations, and transcript capture. Configuration work focused on session routing and response templates consistent with distribution sector support workflows, and on embedding the LiveChat script across customer touchpoint pages.
Operational coverage is limited to the company website and supports customer service and sales teams in the United Kingdom distribution operations. Governance emphasizes template management, defined operating hours for live agents, and escalation procedures to internal teams, aligning conversational handling with existing support workflows and contact channels.
|
BOFA International Ltd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 BOFA International Ltd deployed Microsoft 365 as its Collaboration platform. The company website references the use of Microsoft 365, indicating an active cloud productivity footprint connected to customer facing and internal web assets. The implementation established core cloud hosted collaboration and productivity services for the organization.
The Microsoft 365 deployment focused on standard Collaboration capabilities, including cloud email and calendaring, document management and intranet content, and real time team communication and meetings. Identity and access controls were aligned with Microsoft 365 identity services to support corporate user access and role based collaboration across distribution, sales and back office functions. Governance was implemented around document sharing and team workspace controls to standardize collaboration workflows across the company workforce.
|
BOFA International Ltd SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Inventory Management | SCM |
|
2015 | 2015 |
|
BOFA International Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
BOFA International Ltd PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Computer-Aided Design (CAD) | PLM and Engineering |
|
2016 | 2016 |
|
BOFA International Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
BOFA International Ltd CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at BOFA International Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by BOFA International Ltd Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||