AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

BOFA International Ltd Tech Stack and Enterprise Applications

BOFA International Ltd ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2014 2014
In 2014, BOFA International Ltd implemented Oracle NetSuite ERP as its ERP Financial system to centralize finance, purchasing and inventory accounting workflows. The deployment established Oracle NetSuite ERP as the company's ERP Financial platform supporting core general ledger accounting, accounts payable, accounts receivable, purchasing and inventory accounting capabilities. Operational usage documented during 2017 and 2018 shows intensive accounts payable activity on Oracle NetSuite ERP, with staff coding, matching and inputting more than 1200 direct and indirect purchase invoices per month in multiple currencies, including GBP, US Dollar, Euro and Rupees. Finance personnel reconciled up to 150 supplier statements for month end procedures, prepared supplier payments for supervisor approval, checked and approved sales invoices, chased customers for outstanding debts, and posted month end journals such as accruals, prepayments and error correction journals. The implementation supported cross-functional workflows between finance, purchasing, dispatch and sales, with finance assisting purchasing and dispatch to develop process and software improvements via monthly management meetings. Governance and operational controls included regular supplier statement and invoice chasing by telephone and email, reporting of cost price variances, foreign exchange variances and goods received inventory variance analyses into management meetings, and communication to departments to ensure purchase order requisites were approved and signed off for payment processing.
BOFA International Ltd AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
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Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
BOFA International Ltd implemented LiveChat in 2017, deploying LiveChat as its Chatbots and Conversational AI application to provide on-site conversational support on the company website. The implementation positions LiveChat as the customer-facing conversational layer for customer service and online sales engagement on BOFA International Ltd web properties. The deployment centers on an embedded website chat widget and agent console, leveraging standard Chatbots and Conversational AI capabilities such as real-time messaging, canned responses, proactive chat invitations, and transcript capture. Configuration work focused on session routing and response templates consistent with distribution sector support workflows, and on embedding the LiveChat script across customer touchpoint pages. Operational coverage is limited to the company website and supports customer service and sales teams in the United Kingdom distribution operations. Governance emphasizes template management, defined operating hours for live agents, and escalation procedures to internal teams, aligning conversational handling with existing support workflows and contact channels.
BOFA International Ltd Collaboration
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Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
In 2021 BOFA International Ltd deployed Microsoft 365 as its Collaboration platform. The company website references the use of Microsoft 365, indicating an active cloud productivity footprint connected to customer facing and internal web assets. The implementation established core cloud hosted collaboration and productivity services for the organization. The Microsoft 365 deployment focused on standard Collaboration capabilities, including cloud email and calendaring, document management and intranet content, and real time team communication and meetings. Identity and access controls were aligned with Microsoft 365 identity services to support corporate user access and role based collaboration across distribution, sales and back office functions. Governance was implemented around document sharing and team workspace controls to standardize collaboration workflows across the company workforce.
BOFA International Ltd SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Inventory Management SCM 2015 2015
BOFA International Ltd CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2017 2017
Marketing Automation CRM 2019 2019
BOFA International Ltd PLM and Engineering
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Computer-Aided Design (CAD) PLM and Engineering 2016 2016
BOFA International Ltd IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
BOFA International Ltd CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at BOFA International Ltd

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by BOFA International Ltd Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BOFA International Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BOFA International Ltd digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD BOFA International Ltd Technographics
BOFA International Ltd is a Distribution organization based in United Kingdom, with around 256 employees and annual revenues of $47.0 million.
BOFA International Ltd operates a diverse technology stack with applications such as Oracle NetSuite ERP, LiveChat and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
BOFA International Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, LiveChat, Inc. and Microsoft.
BOFA International Ltd recently adopted applications including Microsoft 365 in 2021, GoDaddy in 2021 and Microsoft Azure Cloud Services in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates BOFA International Ltd’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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