Mumbai, 400021,
India
Bombax Couriers Technographics
Bombax Couriers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bombax Couriers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 Bombax Couriers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bombax Couriers has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2020, Shipsy Smart Logistics Management Platform for Real-Time Transportation Visibility in 2018, FullStory for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bombax Couriers is running and its propensity to invest more and deepen its relationship with Google , Shipsy , FullStory or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bombax Couriers revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bombax Couriers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bombax Couriers Tech Stack and Enterprise Applications
Bombax Couriers Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Bombax Couriers deployed Google Workspace (Formerly Google G-Suite) for Collaboration across its India based distribution operations. The implementation covers the company employee base of roughly 80 staff and is discoverable through cues on the Bombax Couriers website indicating active use of the Google Workspace tenant.
Google Workspace (Formerly Google G-Suite) is configured to deliver core collaboration capabilities, including Gmail, Google Drive, Docs, Sheets, Calendar and Google Meet, managed through the Google Admin console. Configuration context aligns with centralized account provisioning, group based access controls and shared drive structures that support operations, customer service and logistics business functions.
The public presence of Google Workspace on the corporate site implies domain verification and use of Google hosted collaboration for corporate communications. Governance is expected to be administered through the Admin console with user lifecycle management, role oriented access policies and administrative controls to govern departmental collaboration and document sharing within the organization.
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Bombax Couriers SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shipsy | Legacy | Shipsy Smart Logistics Management Platform | Real-Time Transportation Visibility | SCM | n/a | 2018 | 2018 |
In 2018 Bombax Couriers implemented Shipsy Smart Logistics Management Platform for Real-Time Transportation Visibility. Bombax Couriers is a distribution company with approximately 80 employees and is listed as a customer on Shipsy’s website, indicating a production deployment of the application at the company.
The implementation emphasized core Real-Time Transportation Visibility capabilities such as continuous shipment tracking, ETA calculation and exception alerting, operational dashboards, proof of delivery capture, and delivery orchestration. Configuration was scaled for a mid-market distribution operator, focusing on fleet-level monitoring, dispatch visibility, and mobile data capture for drivers and delivery teams.
Operational scope centered on fleet operations, dispatch and last mile delivery, with the platform used by operations and customer service functions to surface shipment status and exceptions. Governance and workflow alignment included role-based access controls and operational workflows for dispatch and driver users to support timely status updates and exception handling, reflecting a standard implementation pattern for Shipsy Smart Logistics Management Platform in distribution environments.
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Bombax Couriers CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FullStory | Legacy | FullStory | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, Bombax Couriers implemented FullStory on their website to capture customer interaction data and improve visibility into web user behavior. The FullStory implementation is part of the Customer Experience category and targets the companys digital customer touchpoints, providing session level visibility and behavioral analytics for web interactions.
Deployment uses FullStorys client side instrumentation embedded in the site to record session replay and event tracking, enabling search driven inspection of user journeys. Implementation work focused on defining an event taxonomy and instrumenting key customer flows such as booking and shipment tracking, aligning captured events with customer support and digital operations workflows. Governance centered on controlled web capture and role based access for support and product teams, with operational ownership placed with the companys digital operations function.
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Bombax Couriers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Bombax Couriers
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Apps Being Evaluated by Bombax Couriers Executives
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