AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Bonafide Tech Stack and Enterprise Applications

AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy Hubspot Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Bonafide implemented Hubspot Live Chat on its corporate website. The deployment embeds Hubspot Live Chat as a customer-facing chat widget to enable real-time conversational engagement, aligned with the Chatbots and Conversational AI category. The implementation concentrates on capturing inbound inquiries and qualifying prospects on gobonafide.com, with chat interactions handled by Bonafide staff through the web interface. Functional configuration emphasizes the web chat widget, automated greetings and routing rules, and conversation management workflows consistent with Chatbots and Conversational AI capabilities. Operational coverage is focused on customer engagement and pre-sales support for Bonafide's professional services team, with chats funneled to a centralized response process for follow-up. Governance centers on web-based monitoring and response procedures to maintain consistent handling of inbound conversations and to integrate the Hubspot Live Chat tooling into the company website stack.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2020 2020
In 2020, Bonafide implemented Microsoft 365 for Collaboration. Microsoft 365 is present on their public website and functions as the firmwide collaboration stack for the 37-employee professional services company, delivered as a cloud tenant-based architecture consistent with Microsoft 365 deployments. Functional implementation aligns with the Collaboration category, incorporating cloud email and calendaring, document collaboration and versioning via SharePoint and OneDrive, synchronous communication through Microsoft Teams, and centralized identity and access control via Azure Active Directory. Configuration and operational scope target core business functions including consulting, client delivery, and operations, with user provisioning, shared libraries, calendar coordination, and co-authoring workflows enabled across the organization. Governance emphasis for this scale is typically tenant-level policy controls, access management, and external sharing settings to standardize collaboration and secure client-related content.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HubSpot Legacy HubSpot CMS Web Content Management Content Management n/a 2021 2021
In 2021, Bonafide implemented HubSpot CMS to manage its public website and centralize content operations. The deployment addresses the company Web Content Management requirements for marketing led website management and client engagement. The HubSpot CMS implementation leverages template driven page building, a drag and drop editor, responsive theming, blog and landing page management, form handling, and on page SEO tooling. HubSpot CMS is used as a cloud hosted SaaS content platform providing hosting, SSL and content delivery while centralizing authoring and publishing workflows. Operational ownership is concentrated in marketing and web operations, supporting sales enablement and client services content needs across the United States. The deployment centralizes website pages, landing pages and lead capture workflows to streamline content production and demand generation activities. Governance was framed around editorial roles, staged publishing, access controls and reusable templates to enforce brand consistency and reduce production friction. Configuration emphasizes modular content blocks and page templates in HubSpot CMS to accelerate routine updates while maintaining a single source of published website content.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2018 2018
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2020 2020
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs), Archive as a Service (AaaS) CyberSecurity 2015 2015

IT Decision Makers and Key Stakeholders at Bonafide

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Bonafide Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bonafide IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bonafide digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Bonafide Technographics
Bonafide is a Professional Services organization based in United States, with around 37 employees and annual revenues of $8.0 million.
Bonafide operates a diverse technology stack with applications such as Hubspot Live Chat, Microsoft 365 and HubSpot CMS, covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Bonafide has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as HubSpot and Microsoft.
Bonafide recently adopted applications including HubSpot CMS in 2021, Hubspot Marketing Automation in 2021 and Microsoft 365 in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bonafide’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Bonafide’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bonafide technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.