South St Paul, 55075, MN,
United States
Bonfe Plumbing, Heating & Air Service, Inc. Technographics
Bonfe Plumbing, Heating & Air Service, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bonfe Plumbing, Heating & Air Service, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Bonfe Plumbing, Heating & Air Service, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bonfe Plumbing, Heating & Air Service, Inc. has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2017, Successware for Professional Services Automation in 2011, Podium Interaction Management for Customer Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bonfe Plumbing, Heating & Air Service, Inc. is running and its propensity to invest more and deepen its relationship with Oracle , Successware , Podium Corp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bonfe Plumbing, Heating & Air Service, Inc. revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bonfe Plumbing, Heating & Air Service, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bonfe Plumbing, Heating & Air Service, Inc. Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
In 2017, Bonfe Plumbing, Heating & Air Service, Inc. implemented Oracle Cloud ERP to centralize finance and procurement capabilities. The implementation targeted ERP Financial functions and explicitly deployed Oracle Cloud ERP Financials and Purchasing to replace disparate financial and purchasing spreadsheets and processes.
The technical implementation focused on Financials and Purchasing modules within Oracle Cloud ERP, with configuration workstreams for general ledger design, accounts payable and receivable workflows, cash management, fixed asset accounting, supplier master and purchase order lifecycles. Oracle Cloud ERP Financials and Purchasing were configured to enforce purchase order approvals, invoice matching, and period close controls, aligning chart of accounts structure to the company charting requirements.
Integrations were handled using Oracle ICS OIC, with Oracle ICS OIC used as the integration layer to orchestrate data flows between Oracle Cloud ERP and Bonfe s existing operational and back office systems. The architecture positioned Oracle Cloud ERP as the central SaaS ledger and procurement engine, with Oracle ICS OIC providing connectivity, transformation and scheduled synchronization services to adjacent systems.
Governance and process changes included centralization of finance and procurement workflows, role based access controls and audit trail standardization to support month end and purchasing compliance. The rollout scope emphasized finance and procurement teams, with configuration governance and change control to manage chart of accounts, approval matrices and supplier onboarding procedures.
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Successware | Legacy | Successware | Professional Services Automation | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011 Bonfe Plumbing, Heating & Air Service, Inc. implemented Successware as its primary Successware Professional Services Automation platform to unify field service and back office financial workflows. The implementation placed Successware at the center of the company relationship between operations and accounting, enabling a single application footprint for service delivery and financial reporting.
The deployment emphasized Successware modules commonly used in field service scenarios, including the SW21 financial application for general ledger, billing and job costing, and the SWRemote mobile field application for technician job execution and data capture. Configuration work centered on aligning job costing, billing schedules, service agreements and inventory controls to the companys existing accounting policies and month end close requirements.
Operational coverage spanned the accounting department, payroll, accounts payable, accounts receivable, purchasing, receiving and field technicians, with Successware workflows used to coordinate on-site service records and financial transaction records. The Successware implementation linked mobile technician inputs from SWRemote with SW21 financial postings to support accurate billing, consigned inventory tracking and cost accounting reconciliations.
Governance and process changes were led through the accounting leadership role, which used weekly Level 10 accounting staff meetings and Level 10 leadership development meetings to enforce system adherence and controls. The Staff Accountant role included maintaining documented accounting procedures, overseeing monthly financial statement production, supervising payroll and AP/AR processes, conducting catalytic coaching for staff and troubleshooting end user software and hardware issues to sustain operational discipline and compliance with accounting controls.
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Podium Corp | Legacy | Podium Interaction Management | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019, Bonfe Plumbing, Heating & Air Service, Inc. deployed Podium Interaction Management, a Customer Engagement application, on its public website to centralize customer-facing communications. The deployment places Podium Interaction Management at the front end of Bonfe's digital customer journey, linking web-initiated contacts into operational workflows for service delivery and customer care.
Podium Interaction Management was configured to support web messaging and interaction management capabilities common to the Customer Engagement category, including inbound customer messages, scheduled response workflows, and review solicitation workflows aimed at reputation management. The implementation emphasizes templated messaging and routing to field technicians and office staff, consistent with customer engagement functional terminology for message orchestration and conversational routing.
Operational coverage focuses on customer service, dispatch, and field technician interactions, with the website as the primary touchpoint for Podium Interaction Management. Governance appears to concentrate on centralizing message handling and standardizing response processes across customer-facing teams, aligning the Company Podium Interaction Management Customer Engagement Business Function relationship toward consistent client communications and reputation workflows.
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2011 | 2011 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Bonfe Plumbing, Heating & Air Service, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bonfe Plumbing, Heating & Air Service, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||