AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Bonfe Plumbing, Heating & Air Service, Inc. Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle Cloud ERP ERP Financial ERP Financial Management n/a 2017 2018
In 2017, Bonfe Plumbing, Heating & Air Service, Inc. implemented Oracle Cloud ERP to centralize finance and procurement capabilities. The implementation targeted ERP Financial functions and explicitly deployed Oracle Cloud ERP Financials and Purchasing to replace disparate financial and purchasing spreadsheets and processes. The technical implementation focused on Financials and Purchasing modules within Oracle Cloud ERP, with configuration workstreams for general ledger design, accounts payable and receivable workflows, cash management, fixed asset accounting, supplier master and purchase order lifecycles. Oracle Cloud ERP Financials and Purchasing were configured to enforce purchase order approvals, invoice matching, and period close controls, aligning chart of accounts structure to the company charting requirements. Integrations were handled using Oracle ICS OIC, with Oracle ICS OIC used as the integration layer to orchestrate data flows between Oracle Cloud ERP and Bonfe s existing operational and back office systems. The architecture positioned Oracle Cloud ERP as the central SaaS ledger and procurement engine, with Oracle ICS OIC providing connectivity, transformation and scheduled synchronization services to adjacent systems. Governance and process changes included centralization of finance and procurement workflows, role based access controls and audit trail standardization to support month end and purchasing compliance. The rollout scope emphasized finance and procurement teams, with configuration governance and change control to manage chart of accounts, approval matrices and supplier onboarding procedures.
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Successware Legacy Successware Professional Services Automation ERP Services and Operations n/a 2011 2011
In 2011 Bonfe Plumbing, Heating & Air Service, Inc. implemented Successware as its primary Successware Professional Services Automation platform to unify field service and back office financial workflows. The implementation placed Successware at the center of the company relationship between operations and accounting, enabling a single application footprint for service delivery and financial reporting. The deployment emphasized Successware modules commonly used in field service scenarios, including the SW21 financial application for general ledger, billing and job costing, and the SWRemote mobile field application for technician job execution and data capture. Configuration work centered on aligning job costing, billing schedules, service agreements and inventory controls to the companys existing accounting policies and month end close requirements. Operational coverage spanned the accounting department, payroll, accounts payable, accounts receivable, purchasing, receiving and field technicians, with Successware workflows used to coordinate on-site service records and financial transaction records. The Successware implementation linked mobile technician inputs from SWRemote with SW21 financial postings to support accurate billing, consigned inventory tracking and cost accounting reconciliations. Governance and process changes were led through the accounting leadership role, which used weekly Level 10 accounting staff meetings and Level 10 leadership development meetings to enforce system adherence and controls. The Staff Accountant role included maintaining documented accounting procedures, overseeing monthly financial statement production, supervising payroll and AP/AR processes, conducting catalytic coaching for staff and troubleshooting end user software and hardware issues to sustain operational discipline and compliance with accounting controls.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Podium Corp Legacy Podium Interaction Management Customer Engagement CRM n/a 2019 2019
In 2019, Bonfe Plumbing, Heating & Air Service, Inc. deployed Podium Interaction Management, a Customer Engagement application, on its public website to centralize customer-facing communications. The deployment places Podium Interaction Management at the front end of Bonfe's digital customer journey, linking web-initiated contacts into operational workflows for service delivery and customer care. Podium Interaction Management was configured to support web messaging and interaction management capabilities common to the Customer Engagement category, including inbound customer messages, scheduled response workflows, and review solicitation workflows aimed at reputation management. The implementation emphasizes templated messaging and routing to field technicians and office staff, consistent with customer engagement functional terminology for message orchestration and conversational routing. Operational coverage focuses on customer service, dispatch, and field technician interactions, with the website as the primary touchpoint for Podium Interaction Management. Governance appears to concentrate on centralizing message handling and standardizing response processes across customer-facing teams, aligning the Company Podium Interaction Management Customer Engagement Business Function relationship toward consistent client communications and reputation workflows.
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2011 2011
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Bonfe Plumbing, Heating & Air Service, Inc.

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Bonfe Plumbing, Heating & Air Service, Inc. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bonfe Plumbing, Heating & Air Service, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bonfe Plumbing, Heating & Air Service, Inc. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Bonfe Plumbing, Heating & Air Service, Inc. Technographics
Bonfe Plumbing, Heating & Air Service, Inc. is a Professional Services organization based in United States, with around 100 employees and annual revenues of $10.0 million.
Bonfe Plumbing, Heating & Air Service, Inc. operates a diverse technology stack with applications such as Oracle Cloud ERP, Successware and Podium Interaction Management, covering areas like ERP Financial, Professional Services Automation and Customer Engagement.
Bonfe Plumbing, Heating & Air Service, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Successware and Podium Corp.
Bonfe Plumbing, Heating & Air Service, Inc. recently adopted applications including DigitalOcean Droplets in 2020, Cloudflare CDN in 2020 and Podium Interaction Management in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bonfe Plumbing, Heating & Air Service, Inc.’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Bonfe Plumbing, Heating & Air Service, Inc.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bonfe Plumbing, Heating & Air Service, Inc. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.