Bonobos
45 W 25th St 5th Floor,
New York, 10010, NY,
United States
New York, 10010, NY,
United States
1 646-738-3314
Retail
Bonobos Technographics
Bonobos Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bonobos and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 620 Bonobos employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bonobos has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2014, Greenhouse ATS for Applicant Tracking System in 2015, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bonobos is running and its propensity to invest more and deepen its relationship with Oracle , Affirm , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bonobos revenues, which have grown to $185.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bonobos intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bonobos Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
In 2014 Bonobos deployed Oracle NetSuite ERP as its core financial application, classifying the initiative under ERP Financial to consolidate transactional finance and accounting workflows. The rollout focused on establishing a unified financial platform to support corporate finance and US retail operations, aligning system ownership with finance leadership and accounting teams.
Oracle NetSuite ERP was configured to deliver standard ERP Financial capabilities including general ledger, accounts receivable, accounts payable, fixed assets, financial reporting, order-to-cash, procure-to-pay, and inventory-finance reconciliation. Configuration emphasized a streamlined chart of accounts, multi-entity transaction handling consistent with retail operations, and role-based access controls to separate accounting duties from operational teams.
Operational scope included finance, accounting, merchandising finance, and inventory finance functions, with deployment designed to replace disparate spreadsheets and point solutions through centralized transaction processing and standardized month-end close workflows. Given the organization’s proficiency in Excel and ERP usage, the program incorporated targeted training to shift spreadsheet-based processes into system-driven financial controls and reporting.
Governance focused on standardizing ledger structures, enforcing transaction approval workflows, and instituting a data governance model to maintain master data consistency across finance modules. Change management emphasized business process documentation, role-based training, and staged cutovers to minimize disruption to retail and corporate accounting calendars.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Bonobos implemented Greenhouse ATS as its Applicant Tracking System on the company careers website, establishing Greenhouse ATS as the primary platform for job postings and application capture. The deployment positioned the application as the central candidate intake and tracking layer for Bonobos recruiting activity, integrating the careers pages with a hosted applicant workflow.
Configuration emphasized core Applicant Tracking System capabilities, including job requisition and posting management, candidate pipeline staging, structured interview workflows and scorecards, and offer tracking. Greenhouse ATS was configured to centralize candidate records and provide role based access for recruiters and hiring managers to support consistent screening and interview orchestration.
Operational responsibility rested with Bonobos recruiting and HR teams, who used Greenhouse ATS to standardize sourcing, screening and interview coordination. Governance work focused on codifying hiring workflows, permissions and recruiter versus hiring manager responsibilities within the Greenhouse ATS instance to ensure consistent process execution and candidate data centralization.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Bonobos implemented Salesforce Chat (formerly Salesforce Live Agent) as a customer-facing web chat solution in the Chatbots and Conversational AI category. The deployment is embedded on Bonobos.com to enable real-time messaging with site visitors and shoppers on the e-commerce storefront.
Salesforce Chat (formerly Salesforce Live Agent) was configured to deliver standard conversational capabilities including real-time web messaging, agent routing, transcript capture, and session handoff to human agents. The implementation aligned with customer service workflows, provisioning an agent console and chat widgets tuned for online retail interactions, and leveraged chat session metadata to support agent triage and case creation.
Operational scope centered on the e-commerce and customer support functions within Bonobos in the United States, encompassing live chat as a primary touchpoint for order queries and shopping assistance. Governance focused on chat routing policies, agent handling workflows, and transcript retention, with configuration managed to reflect online merchandising and service priorities.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2013 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2014 | 2014 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2019 | 2019 |
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Product Information Management | eCommerce |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2011 | 2011 |
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Incident Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Bonobos
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bonobos Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Bonobos Technographics
Bonobos is a Retail organization based in United States,
with around 620 employees and annual revenues of $185.0 million.
Bonobos operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Greenhouse ATS and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Bonobos has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Greenhouse and Salesforce.
Bonobos recently adopted applications including
Constructorio eCommerce Search in 2022, AB Tasty Instant Analytics in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bonobos’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bonobos’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bonobos technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.