Mumbai, 400049,
India
Bookmyshow India Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bookmyshow India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1363 Bookmyshow India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bookmyshow India has purchased the following applications: CKEditor for Content Management in 2017, Juspay Retry for Customer Experience in 2023, NxtGen Backup2Cloud for Backup as a Service (BaaS) in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bookmyshow India is running and its propensity to invest more and deepen its relationship with CKSource , Automattic , Juspay or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bookmyshow India revenues, which have grown to $168.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bookmyshow India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CKSource | Legacy | CKEditor | Content Management | Content Management | n/a | 2017 | 2017 |
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Web Content Management | Content Management |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Juspay | Legacy | Juspay Retry | Customer Experience | CRM | n/a | 2023 | 2023 |
In 2023 Bookmyshow India deployed Juspay Retry as a Customer Experience application to strengthen its payments and checkout function. The engagement centered on Juspay implementing an orchestration and high availability UPI and payment routing stack tailored to handle transaction volume spikes across the platform.
Implementation used Juspay Retry’s dynamic routing and revenue recovery and retry capabilities to create automated retry policies and fallback routing stacks. The configuration emphasized routing orchestration, automated retry rules, and staged fallback logic to surface alternate routing paths when primary payment rails experienced contention.
Operational scope focused on the payments and checkout function in India, with downstream effects on refunds processing and customer care workload. The rollout targeted runtime routing behavior rather than front end changes, keeping changes within payment orchestration, retry workflows, and settlement handoffs.
Governance centered on operationalizing retry policies and routing rules with payments and support teams coordinating incident handling and refund stabilization workflows. The implementation improved success rates during traffic spikes and stabilized refunds and customer care load as described in the case study, while retaining Juspay Retry as the execution layer for routing and automated retries.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NxtGen Datacenter & Cloud Technologies | Legacy | NxtGen Backup2Cloud | Backup as a Service (BaaS) | IaaS | n/a | 2017 | 2017 |
In 2017, Bookmyshow India implemented NxtGen Backup2Cloud as part of a broader infrastructure engagement with NxtGen Datacenter & Cloud Technologies. The deployment focused on the company ticketing platform and IT infrastructure and operations, targeting IT continuity and backup capabilities across its India operations.
NxtGen Backup2Cloud was delivered on a hyper converged, hybrid datacenter and cloud architecture provided by NxtGen, aligning on premise compute with cloud based backup storage. The Backup as a Service (BaaS) deployment encompassed centralized backup orchestration, automated scheduling, snapshot retention and offsite replication with restore orchestration to support critical application tiers.
Bookmyshow appears in NxtGen client success stories under IT Continuity and Backup2Cloud, indicating NxtGen Backup2Cloud was part of the engagement for backup and recovery coverage of the ticketing platform. Governance elements emphasized standard retention policies and scheduled restore testing to align IT operations with continuity objectives, and the engagement targeted improved scalability, agility and cost savings for the ticketing infrastructure.
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Content Delivery Network | IaaS |
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2017 | 2017 |
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