Boots Ireland
2nd floor, 5 Riverwalk, Citywest Business Campus, Citywest,
Dublin, D24 TW13,
Ireland
Dublin, D24 TW13,
Ireland
353 1 699 9600
Retail
Boots Ireland Technographics
Boots Ireland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Boots Ireland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Boots Ireland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Boots Ireland has purchased the following applications: PayPal Braintree for Payment Processing in 2021, Microsoft 365 for Collaboration in 2018, Algolia Search for Application, Web and Enterprise Search in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Boots Ireland is running and its propensity to invest more and deepen its relationship with PayPal , Apple , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Boots Ireland revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Boots Ireland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Boots Ireland Tech Stack and Enterprise Applications
Boots Ireland ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Boots Ireland implemented PayPal Braintree as its Payment Processing solution on its website. Boots Ireland deployed PayPal Braintree to handle online checkout flows for its ecommerce storefront, centralizing card and digital wallet acceptance for retail transactions.
The PayPal Braintree implementation leverages standard payment gateway capabilities including card processing, PayPal wallet acceptance, and tokenization to vault customer payment instruments. The deployment uses client-side and server-side components of the PayPal Braintree platform to capture payment details securely and to offload sensitive data handling, consistent with Payment Processing integration patterns.
Operational scope covers Boots Ireland ecommerce operations and the online payments function, affecting checkout, order capture, and payment reconciliation workflows. Governance and operations were aligned around payment acceptance policies and secure payment handling, with technical configuration focused on reducing merchant PCI surface through tokenization and gateway routing.
|
|
|
|
|
Payment Processing | ERP |
|
2022 | 2022 |
|
Boots Ireland Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Boots Ireland deployed Microsoft 365 to establish Collaboration capabilities across its organization. The Microsoft 365 deployment targeted corporate productivity, internal communications, and document collaboration for Boots Ireland's Ireland retail operations and a workforce of approximately 2,000 employees.
The implementation centered on cloud-hosted Microsoft 365 services, leveraging core Collaboration capabilities including Exchange Online email, SharePoint Online document management, OneDrive for Business file synchronization, and Microsoft Teams for chat and meetings. Microsoft 365 is also referenced on the Boots Ireland public website, indicating visible use of Microsoft 365-driven content or services in the customer-facing environment.
Operational coverage included corporate functions, merchandising, store support, and shared services, with tenant-level administration and standard governance controls applied for identity and access management, mailbox policies, and document sharing. The deployment focused on standard Collaboration workflows for retail operations, aligning Microsoft 365 administration and compliance settings with Boots Ireland's organizational requirements.
|
Boots Ireland Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2019 | 2019 |
In 2019, Boots Ireland implemented Algolia Search on its consumer website to power site product discovery and search experiences. Boots Ireland deployed Algolia Search as an Application, Web and Enterprise Search solution to support catalog search, autocomplete, and navigational discovery across boots.ie. The implementation focused on search entry points in the ecommerce storefront and site navigation.
Configuration work centered on product catalog indexing, search relevance rules, and instant search UI components. The Algolia Search implementation included autocomplete and instant search components, facet and attribute based filtering, typo tolerance, synonyms, and ranking configuration to align results with merchandising priorities. Search analytics were instrumented to capture query and click events for iterative tuning.
Integrations linked the Algolia Search index to the website frontend and the product catalog feed, with content update cadence driving incremental reindexing. Operational ownership involved ecommerce, merchandising, and web operations teams, with relevance governance and tuning workflows established to manage ranking rules and synonyms. Boots Ireland Algolia Search Application, Web and Enterprise Search supports online merchandising and customer facing search functions across the site.
|
|
|
|
|
Digital Asset Management | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Web Content Management | Content Management |
|
2017 | 2017 |
|
Boots Ireland eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2013 | 2013 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2017 | 2017 |
|
Boots Ireland CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Analytics | CRM |
|
2013 | 2013 |
|
|
|
|
|
Customer Data Platform | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Loyalty | CRM |
|
2004 | 2004 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Boots Ireland ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2017 | 2017 |
|
Boots Ireland TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2020 | 2020 |
|
Boots Ireland IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
Boots Ireland CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2020 | 2020 |
|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Boots Ireland
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Boots Ireland Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Boots Ireland IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Boots Ireland digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Boots Ireland Technographics
Boots Ireland is a Retail organization based in Ireland,
with around 2000 employees and annual revenues of $500.0 million.
Boots Ireland operates a diverse technology stack with applications such as
PayPal Braintree, Microsoft 365 and Algolia Search,
covering areas like Payment Processing, Collaboration and Application, Web and Enterprise Search.
Boots Ireland has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as PayPal, Microsoft and Algolia.
Boots Ireland recently adopted applications including
Apple Pay in 2022, Fastly in 2022 and Microsoft Azure Front Door in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Boots Ireland’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Boots Ireland’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Boots Ireland technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.