King's Lynn, PE30 1EX,
United Kingdom
Borough Council of King's Lynn & West Norfolk Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Borough Council of King's Lynn & West Norfolk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 Borough Council of King's Lynn & West Norfolk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Borough Council of King's Lynn & West Norfolk has purchased the following applications: Jobtrain ATS for Applicant Tracking System in 2023, Advanced eFinancials for Government ERP in 2006, Live Helper Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Borough Council of King's Lynn & West Norfolk is running and its propensity to invest more and deepen its relationship with Jobtrain Solutions , OneAdvanced , Live Helper Chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Borough Council of King's Lynn & West Norfolk revenues, which have grown to $58.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Borough Council of King's Lynn & West Norfolk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobtrain Solutions | Legacy | Jobtrain ATS | Applicant Tracking System | HCM | n/a | 2023 | 2023 |
In 2023, Borough Council of King’s Lynn & West Norfolk implemented Jobtrain ATS, an Applicant Tracking System, to centralize online recruitment and publish vacancies directly on its public website. The implementation positions Jobtrain ATS as the council’s primary candidate intake channel, hosting vacancy pages and application forms on the council careers site to capture applicant data and manage submission flows.
The deployment focuses on core Applicant Tracking System capabilities including vacancy management, configurable online application forms, a searchable candidate database, and workflow-driven candidate status updates for shortlisting and selection. Jobtrain ATS was configured to support candidate communications and application tracking across the recruitment lifecycle, aligning form fields and vacancy templates with local hiring requirements and compliance checkpoints.
Operational coverage centers on the council’s HR and recruiting managers, with the system used for hiring across departmental vacancies in the council. Governance activities included standardizing vacancy templates, defining recruiter and hiring manager workflows, and rolling out user training and access controls to support the council’s online recruitment processes using Jobtrain ATS on their website.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OneAdvanced | Legacy | Advanced eFinancials | Government ERP | ERP Services and Operations | n/a | 2006 | 2007 |
In 2006, Borough Council of King's Lynn & West Norfolk implemented Advanced eFinancials as its Government ERP. The council operates Advanced e5 Financials as the core ERP application to centralize municipal finance processing and statutory accounting functions.
The implementation focused on standard government finance modules, configured to support general ledger, accounts payable, accounts receivable, budgeting, fixed assets, and procurement. Configuration aligned to local government chart of accounts and budgetary cycles, with workflow automation applied to purchase to pay and revenue collection processes.
Deployment served the council finance function and extended financial controls across departmental cost centers and service lines, enabling consolidated financial reporting for the Borough Council of King's Lynn & West Norfolk. Role based access control, segregation of duties, and audit logging were implemented to meet public sector governance and compliance expectations.
Operational governance emphasized finance process standardization and controlled rollout of user roles and permissions, with staged adoption across finance teams and service departments. Advanced eFinancials was positioned as the authoritative financial system for municipal accounting and budget management for the council.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Live Helper Chat | Legacy | Live Helper Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Tag Management | CRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2004 | 2004 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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