Taipei, 10491,
Taiwan
Bosch Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Bosch and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 540 Bosch employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bosch has purchased the following applications: Adobe Connect for Audio Video and Web Conferencing in 2020, Cognigy.AI for Chatbots and Conversational AI in 2025, Webtrends Analytics for Marketing Analytics in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bosch is running and its propensity to invest more and deepen its relationship with Adobe Systems , Cognigy , Webtrends or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bosch revenues, which have grown to $1.11 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bosch intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Cognigy | Legacy | Cognigy.AI | Chatbots and Conversational AI | AI-Powered Application | n/a | 2025 | 2025 | In 2025, Bosch deployed Cognigy.AI on its Taiwan corporate website to introduce a customer-facing conversational layer. The Cognigy.AI implementation targets the Chatbots and Conversational AI category and delivers a web-native conversational interface intended to support customer service, product information delivery, and lead capture on the Bosch Taiwan site. The implementation leverages core Cognigy.AI capabilities common to Chatbots and Conversational AI, including natural language understanding, dialog management and intent routing, web chat client provisioning, and analytics for conversation monitoring. Architecture centers on an embedded web chat client in the site front end with conversation flow orchestration and platform-hosted flow management in Cognigy.AI, while governance was organized around conversation content management, lifecycle workflows for intent tuning, and escalation paths to human agents for complex inquiries. |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Webtrends | Legacy | Webtrends Analytics | Marketing Analytics | CRM | n/a | 2019 | 2019 |
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2025 | 2025 |
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