Boston Market
14103 Denver West Pkwy,
Golden, 80401, CO,
United States
Golden, 80401, CO,
United States
1 303-278-9500
Leisure and Hospitality
Boston Market Technographics
Boston Market Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Boston Market and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7500 Boston Market employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Boston Market has purchased the following applications: Microsoft Dynamics 365 Business Central for ERP Financial in 2019, Ceridian Dayforce HCM for Core HR in 2017, Workplace by Facebook for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Boston Market is running and its propensity to invest more and deepen its relationship with Microsoft , Dayforce , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Boston Market revenues, which have grown to $1.05 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Boston Market intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Boston Market Tech Stack and Enterprise Applications
Boston Market ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Business Central | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Boston Market implemented Microsoft Dynamics 365 Business Central for ERP Financial to support its accounting and finance functions. The engagement centered on tests and validation of accounts receivable, accounts payable, general ledger and fixed assets transaction flows to prepare Microsoft Dynamics 365 Business Central accounting software for operational use.
Configuration work focused on chart of accounts mapping, journal posting rules, period close sequencing and fixed asset capitalization schedules. Test activities included transaction-level validation, reconciliation scripts, automated batch validations and simulated month-end close cycles to align Business Central financial ledgers with established accounting policies.
Operational scope covered Boston Market finance and accounting teams in the United States, with governance built around controlled test scripts, formal user acceptance testing and sign-off gates for AR AP GL and FA modules. The rollout approach used staged cutover planning and documented accounting workflows to ensure validated transaction processing prior to go-live.
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Boston Market HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | Ceridian Dayforce HCM | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, Boston Market selected Ceridian Dayforce HCM, a Core HR solution, to transform management of its hourly workforce. The selection was explicitly positioned to address the company’s complex scheduling and pay requirements across approximately 450 locations and an estimated 10,000 staff.
Ceridian Dayforce HCM was implemented as a cloud-based Core HR platform, aligning central employee records with workforce scheduling and payroll capabilities. Functional emphasis in the implementation included shift scheduling and pay rule administration, together with time capture and payroll processing workflows typical of Core HR deployments.
Operational coverage focused on restaurant operations and HR administration across the national site footprint, consolidating scheduling rules and centralizing pay administration. Governance and process work centered on standardizing scheduling policies and payroll controls across sites, with Boston Market using Ceridian Dayforce HCM to orchestrate ongoing rostering and pay rule management.
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Payroll | HCM |
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2004 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Boston Market Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Boston Market implemented Workplace by Facebook as a Collaboration platform, embedding Workplace by Facebook on their website to provide a social intranet and real time communication channel for its approximately 7,500 employees in the United States. The deployment focused on enabling internal communication across corporate and store-level teams within the leisure and hospitality operating model.
Workplace by Facebook was configured to leverage core Collaboration capabilities common to the category, including topic and location-based groups, instant messaging, announcement feeds, an employee directory, and administrative controls for content moderation. Configuration emphasized mobile access and group-based workflows to support frontline store communications, HR announcements, and operational coordination.
The implementation used a cloud hosted SaaS architecture typical of Workplace by Facebook and was surfaced via the company website to centralize employee access and streamline distribution of corporate communications. Governance was established through a centralized admin console with delegated local moderators, role based access controls, and content governance processes managed by HR and operations to standardize communication workflows and membership policies.
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Boston Market eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Boston Market TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Boston Market IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Boston Market
| First Name | Last Name | Title | Function | Department | Phone | |
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HRIS Manager | Manager | HR | |
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Vice President of Human Resources | VP | HR | |
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Director, Human Resources | Director | HR | |
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HR Director | Director | HR | |
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Director of Supply Chain | Director | Supply Chain | |
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Director - Finance | Director | Finance | |
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Vice President Information Technology | VP | IT | |
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Director of Operations Finance | Director | Finance | |
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Director of Corporate Accounting | Director | Finance | |
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Senior Corporate Accountant | Manager | Finance | |
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Corporate Staff Accountant | Manager | Finance | |
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Apps Being Evaluated by Boston Market Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Boston Market IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Boston Market digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Boston Market Technographics
Boston Market is a Leisure and Hospitality organization based in United States,
with around 7500 employees and annual revenues of $1.05 billion.
Boston Market operates a diverse technology stack with applications such as
Microsoft Dynamics 365 Business Central, Ceridian Dayforce HCM and Workplace by Facebook,
covering areas like ERP Financial, Core HR and Collaboration.
Boston Market has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Dayforce and Facebook.
Boston Market recently adopted applications including
Mitratech TalentReef Recruit 2.0 in 2021, AddShoppers Minty in 2021 and OneTrust Cookie Consent in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Boston Market’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Boston Market’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Boston Market technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.