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● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

BPO Solutions BQ Colombia
Location
Cra 53 #75-87 Oficina 109, Norte Centro Historico,
Barranquilla, 80003,
Colombia
Website
https://www.bposolutionsbq.com/
Phone
57 605-335-7395
Artw industry
Professional Services
Employee
Revenue

BPO Solutions BQ Colombia Technographics

BPO Solutions BQ Colombia Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by BPO Solutions BQ Colombia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 BPO Solutions BQ Colombia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that BPO Solutions BQ Colombia has purchased the following applications: PayPal Braintree for Payment Processing in 2024, Wix.com for Web Content Management in 2024, PicallEx CRM for CRM in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems BPO Solutions BQ Colombia is running and its propensity to invest more and deepen its relationship with PayPal , Wix.com , PicallEx or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing BPO Solutions BQ Colombia revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BPO Solutions BQ Colombia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

BPO Solutions BQ Colombia Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PayPal Legacy PayPal Braintree Payment Processing ERP Financial Management n/a 2024 2024
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Wix.com Legacy Wix.com Web Content Management Content Management n/a 2024 2024
Web Content Management Content Management 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PicallEx Legacy PicallEx CRM CRM CRM n/a 2024 2024
In 2024, BPO Solutions BQ Colombia implemented PicallEx CRM to centralize omnichannel leads, calls and chat for its Colombia BPO operations, deploying the application as the company CRM backbone. PicallEx CRM was provisioned alongside a contact center capability to unify voice handling and digital messaging within a single customer relationship management environment. The implementation included a Contact Center module and integrations for chat and WhatsApp to route and log customer interactions, enabling unified lead intake and agent handling workflows. Configuration emphasized omnichannel queueing, contextual interaction history and standardized follow up processes to improve contactability and handoff between agents. The vendor reported an approximately 30% increase in contactability within 90 days. Operational coverage focused on BPO operations in Colombia, impacting contact center agents and lead management processes rather than broader back office systems. Governance prioritized consolidated interaction logging and workflow standardization for agent routing and escalation, supporting centralized omnichannel lead handling.
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2024 2024
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2024 2024
Application Hosting and Computing Services IaaS 2024 2024
Application Hosting and Computing Services IaaS 2024 2024
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2026 2026
IT Decision Makers and Key Stakeholders at BPO Solutions BQ Colombia
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by BPO Solutions BQ Colombia Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD BPO Solutions BQ Colombia Technographics

BPO Solutions BQ Colombia is a Professional Services organization based in Colombia, with around 10 employees and annual revenues of $1.0 million.

BPO Solutions BQ Colombia operates a diverse technology stack with applications such as PayPal Braintree, Wix.com and PicallEx CRM, covering areas like Payment Processing, Web Content Management and CRM.

BPO Solutions BQ Colombia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as PayPal, Wix.com and PicallEx.

BPO Solutions BQ Colombia recently adopted applications including Google Hosted Libraries in 2026, PayPal Braintree in 2024 and Wix.com in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of BPO Solutions BQ Colombia’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates BPO Solutions BQ Colombia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete BPO Solutions BQ Colombia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.