Brig, 3900,
Switzerland
brain-tec Technographics
brain-tec Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by brain-tec and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 brain-tec employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
brain-tec has purchased the following applications: Hotjar for Customer Experience in 2022, Rocket.chat for Chatbots and Conversational AI in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems brain-tec is running and its propensity to invest more and deepen its relationship with Contentsquare , Rocket.chat , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing brain-tec revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for brain-tec intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
brain-tec Tech Stack and Enterprise Applications
brain-tec CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2022 | 2022 |
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brain-tec AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, brain-tec implemented Rocket.chat on its public website as a customer-facing conversational interface. The deployment uses Rocket.chat under the Chatbots and Conversational AI category to support customer engagement, lead capture, and frontline support functions for the Switzerland-based professional services firm.
Configuration emphasized Rocket.chat capabilities common to web deployments, including an embedded web chat widget, real-time messaging, basic chatbot workflows for automated responses, and channeling of live inquiries to sales and support agents. Architecture was proportionate to an 80-employee company, with client-side web components and centralized administration for user roles, channel management, and message moderation, and governance focused on role-based access, conversational script management, and a staged rollout tied to website pages and support workflows.
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brain-tec Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, brain-tec deployed Google Workspace (Formerly Google G-Suite) as its primary collaboration platform. The deployment established Google Workspace across the Switzerland-based professional services firm, standardizing email, calendaring and real-time document collaboration for approximately 80 employees and aligning with the Collaboration category.
The implementation configured core Google Workspace applications including Gmail, Google Drive, Docs, Sheets, Slides, Meet and Calendar, managed through the Google Workspace Admin Console. Functional capabilities implemented include shared drive structures, group-based access controls, user provisioning and identity and access management workflows, and centralized domain policy configuration to support consistent file sharing and meeting orchestration.
Operational coverage focuses on internal collaboration and client-facing document exchange supporting consulting, delivery and administrative functions. The Google Workspace deployment is used for scheduling, remote meetings, joint document editing and controlled content sharing, positioning Google Workspace (Formerly Google G-Suite) as the Collaboration backbone for brain-tec business functions.
Governance is administered via the Google Workspace Admin Console, with domain-level policy management, group administration and user lifecycle controls driving operational governance. Rollout and ongoing administration emphasize centralized account provisioning and shared drive templates to enforce collaboration standards and reduce administrative overhead.
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Collaboration | Collaboration |
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2022 | 2022 |
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brain-tec Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2022 | 2022 |
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brain-tec ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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brain-tec IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at brain-tec
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Apps Being Evaluated by brain-tec Executives
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