AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Brickworks Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle JD Edwards EnterpriseOne ERP Financial ERP Financial Management n/a 2018 2018
In 2018, Brickworks implemented Oracle JD Edwards EnterpriseOne as its ERP Financial platform. The deployment was scoped to Brickworks Building Products and positioned to centralize finance, accounting, and transactional operations across divisions using Oracle JD Edwards EnterpriseOne. Configuration work emphasized core financial modules typical of ERP Financial deployments, including general ledger, accounts payable, accounts receivable, fixed assets, and integrated inventory costing. Pricing configuration and transport rate management were organized as discrete Transport and Pricing functional streams within the JDE configuration, leveraging standard ERP workflows and master data alignment for pricing and cost capture. Integrations explicitly included a paperless delivery system interface that routed electronic proof of delivery and delivery confirmations into Oracle JD Edwards EnterpriseOne, feeding inventory and costing subledgers. The implementation covered all divisions of Brickworks Building Products and included site-level activity at Horsley Park in New South Wales for transport and pricing stream execution. Governance followed a stream-based rollout model with a named Transport and Pricing stream lead in place from April 2020 onward to coordinate configuration, testing, and cutover activities for transport, pricing, and delivery workflows. Operational ownership was assigned to finance, distribution, and transport functions, with formal change control applied to pricing tables and transport rate configurations inside Oracle JD Edwards EnterpriseOne.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ConnX Legacy ConnX ATS Applicant Tracking System HCM n/a 2017 2017
In 2017, Brickworks implemented ConnX ATS, deploying the ConnX ATS Applicant Tracking System on their corporate careers site at https://brickworks.connxcareers.com/. The implementation surfaces a public career portal that captures candidate applications and routes them directly into the ConnX ATS workflow on Brickworks website. This deployment positions ConnX ATS as the primary recruitment front end for external hiring activity. The ConnX ATS Applicant Tracking System is used by Brickworks talent acquisition and human resources teams to manage job posting distribution, application capture, applicant tracking, resume parsing, and interview scheduling, reflecting standard Applicant Tracking System capabilities. The configuration centralizes candidate records and career site application flows within the ConnX platform, providing a single system of record for recruitment transactions across Brickworks in Australia. Governance emphasis has been on routing public applications through the ConnX ATS career portal and standardizing recruiter workflows inside the platform.
Learning and Development HCM 2020 2020
Payroll HCM 2016 2016
Performance and Goal Management HCM 2019 2019
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, Brickworks implemented LiveChat on its corporate website. The LiveChat deployment established a web-based conversational channel, aligning the LiveChat application with Brickworks' customer engagement on the site and positioning it within the Chatbots and Conversational AI category. The implementation used a client-side website widget layered into Brickworks' public pages and a cloud-hosted agent console for live responders. The LiveChat application provides real-time messaging, visitor context, session transcripts, routing and canned response capabilities typical of Chatbots and Conversational AI platforms, enabling scripted automation and human agent handoff as part of online support workflows. Operational ownership was oriented to customer service and web engagement teams, who manage chat availability, agent workflows and administrative configuration through the LiveChat interface. Governance focused on user roles, chat handling rules and transcript retention settings to support consistent website-based conversational operations.
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2023 2023
SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Inventory Management SCM 2017 2017
Order Management SCM 2017 2017
Transportation Management SCM 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2018 2018
Customer Support CRM 2021 2021
Digital Advertising Platform CRM 2020 2020
Digital Advertising Platform CRM 2020 2020
Digital Advertising Platform CRM 2020 2020
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017
IT Decision Makers and Key Stakeholders at Brickworks
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Brickworks Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Brickworks Technographics

Brickworks is a Manufacturing organization based in Australia, with around 1852 employees and annual revenues of $813.0 million.

Brickworks operates a diverse technology stack with applications such as Oracle JD Edwards EnterpriseOne, ConnX ATS and LiveChat, covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.

Brickworks has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, ConnX and LiveChat, Inc..

Brickworks recently adopted applications including DocuSign eSignature in 2023, Quantcast Measure in 2022 and Salesforce Service Cloud in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Brickworks’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Brickworks’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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