Austin, 78701, TX,
United States
Brightpearl Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Brightpearl and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 127 Brightpearl employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brightpearl has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, Conga Sign for Digital Signing in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brightpearl is running and its propensity to invest more and deepen its relationship with Intuit , Google , Chili Piper or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brightpearl revenues, which have grown to $34.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brightpearl intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP Financial Management | x | 2013 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
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Online Meeting Scheduling | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Conga | Legacy | Conga Sign | Digital Signing | Content Management | n/a | 2019 | 2019 |
In 2019, Brightpearl implemented Conga Sign as its Digital Signing solution while leveraging an existing Conga Composer deployment to create an end-to-end contract lifecycle that moves from document generation to executed signature without leaving Salesforce. The integration was positioned to fully maximize Conga’s capabilities, unifying contract inception, document configuration, and signature capture into a single Salesforce-centric workflow.
Conga Composer was configured to generate and alter templated documents to meet Brightpearl’s contract needs, while Conga Sign provided embedded eSignature capability and audit trail capture. Conga Sign and Conga Composer operate together to keep the document generation and signature handshake invisible to users, maintaining security coverage and a complete compliance record for each transaction.
The deployment is integrated directly into Salesforce, enabling Sales to complete the full contracting process in-platform, and it extends to interactions by professional services and finance teams for downstream contract and billing workflows. Sales representatives are the primary users of both Conga Composer and Conga Sign, with cross-functional usage by services and finance to support execution and recordkeeping.
Operationally Brightpearl removed the need for sales reps to leave Salesforce during the contract lifecycle, which changed workflow handoffs and centralized governance around Salesforce-based document and signature processes. Despite initial trepidation about changing eSignature workflows, feedback since adoption has been largely positive, with teams reporting confidence in the combined Conga Composer and Conga Sign solution and the security and audit capabilities it provides.
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Digital Signing | Content Management |
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2023 | 2023 |
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Document Management | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2018 | 2018 |
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Customer Loyalty | CRM |
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2015 | 2015 |
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Customer Support | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Incident Management | ITSM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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