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Briscoe Protective Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Bold Group Legacy Bold Group SedonaOffice Professional Services Automation ERP Services and Operations n/a 2017 2017
In 2017 Briscoe Protective implemented Bold Group SedonaOffice as its Professional Services Automation application. The SedonaOffice deployment was configured to support the company’s 120 employees across customer service, billing and collections, installations, guard division operations and the main operator line. Bold Group SedonaOffice was used to centralize core PSA capabilities including job and ticket management, scheduling and dispatch, billing and invoicing, contract and project tracking, and time and expense capture. Configuration emphasized operational workflows that mirror day to day tasks described by staff, such as installation paperwork, cancellations and suspensions, collections processing and operator call handling, enabling the system to serve as a single operational hub for field and office teams. The SedonaOffice implementation operated alongside other commercial tools in the environment, including HubSpot, Alarmkey and Affiliated Monitoring, with staff routinely navigating multiple systems to support customer interactions. Governance focused on standardizing ticket lifecycle and billing workflows and establishing role based access so specialists such as customer service representatives could perform cross functional tasks while maintaining data integrity and a single source of service truth.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Exclaimer Legacy Exclaimer Cloud Signatures for Office 365 Digital Signing Content Management n/a 2020 2020
Digital Signing Content Management 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2019 2019
Marketing Automation CRM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at Briscoe Protective
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Briscoe Protective Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Briscoe Protective Technographics

Briscoe Protective is a Professional Services organization based in United States, with around 120 employees and annual revenues of $14.0 million.

Briscoe Protective operates a diverse technology stack with applications such as Bold Group SedonaOffice, Microsoft 365 and Exclaimer Cloud Signatures for Office 365, covering areas like Professional Services Automation, Collaboration and Digital Signing.

Briscoe Protective has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Bold Group, Microsoft and Exclaimer.

Briscoe Protective recently adopted applications including DocuSign eSignature in 2023, Hubspot Marketing Automation in 2021 and Exclaimer Cloud Signatures for Office 365 in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Briscoe Protective’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Briscoe Protective’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Briscoe Protective technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.