Centereach, 11720, NY,
United States
Briscoe Protective Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Briscoe Protective and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 Briscoe Protective employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Briscoe Protective has purchased the following applications: Bold Group SedonaOffice for Professional Services Automation in 2017, Microsoft 365 for Collaboration in 2019, Exclaimer Cloud Signatures for Office 365 for Digital Signing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Briscoe Protective is running and its propensity to invest more and deepen its relationship with Bold Group , Microsoft , Exclaimer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Briscoe Protective revenues, which have grown to $14.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Briscoe Protective intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bold Group | Legacy | Bold Group SedonaOffice | Professional Services Automation | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017 Briscoe Protective implemented Bold Group SedonaOffice as its Professional Services Automation application. The SedonaOffice deployment was configured to support the company’s 120 employees across customer service, billing and collections, installations, guard division operations and the main operator line.
Bold Group SedonaOffice was used to centralize core PSA capabilities including job and ticket management, scheduling and dispatch, billing and invoicing, contract and project tracking, and time and expense capture. Configuration emphasized operational workflows that mirror day to day tasks described by staff, such as installation paperwork, cancellations and suspensions, collections processing and operator call handling, enabling the system to serve as a single operational hub for field and office teams.
The SedonaOffice implementation operated alongside other commercial tools in the environment, including HubSpot, Alarmkey and Affiliated Monitoring, with staff routinely navigating multiple systems to support customer interactions. Governance focused on standardizing ticket lifecycle and billing workflows and establishing role based access so specialists such as customer service representatives could perform cross functional tasks while maintaining data integrity and a single source of service truth.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exclaimer | Legacy | Exclaimer Cloud Signatures for Office 365 | Digital Signing | Content Management | n/a | 2020 | 2020 |
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Digital Signing | Content Management |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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