Briteskies
2306 West 17th Street, Suite 1,
Cleveland, 44113, OH,
United States
Cleveland, 44113, OH,
United States
1 216-369-3600
Professional Services
Briteskies Technographics
Briteskies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Briteskies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Briteskies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Briteskies has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015, HubSpot CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Briteskies is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Termly or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Briteskies revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Briteskies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Briteskies Tech Stack and Enterprise Applications
Briteskies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Briteskies implemented Hubspot Live Chat on its public website using HubSpot Conversations, aligning the deployment with Chatbots and Conversational AI capabilities. The implementation centered on embedding the live chat widget across primary site pages, enabling real time visitor engagement and conversational lead capture through the Hubspot Live Chat interface.
Configuration focused on core conversational modules common to the category, including the chat widget, a chatbot builder for initial triage, and a shared Conversations inbox for handoff to human agents. Automated contact capture and conversation transcripts were configured to populate contact profiles, and scripted response templates were used to standardize initial engagement.
Operationally the Hubspot Live Chat deployment was scoped to marketing, sales, and client services teams within the 30 person organization, with conversations routed into the company HubSpot account and HubSpot CRM records for follow up. Routing rules and ownership assignment were applied so inbound chats created or enriched contact records and generated tickets when escalation to service workflows was required.
Governance was instituted around inbox ownership, canned responses, and escalation rules to ensure consistent handling of inbound chats and lead qualification. For a small professional services firm the implementation emphasized low overhead maintenance, cross functional access to the Conversations inbox, and configuration patterns that scale with the company without requiring additional third party integrations.
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Briteskies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Briteskies deployed Microsoft 365 to support Collaboration across its US professional services practice. The deployment includes use of Office 365 Mail surfaced on the company website for external communications and contact workflows, and the organization uses Microsoft 365 as its core cloud productivity platform. Microsoft 365 provides the collaboration foundation for email and document sharing.
The implementation is structured as a cloud tenant subscription with centralized administration of user accounts and identity via Microsoft identity services, and standard Collaboration capabilities such as Exchange Online for mail, SharePoint Online for document libraries, Microsoft Teams for team collaboration, and OneDrive for personal file sync. Operational coverage is company wide for the 30 employee organization, supporting communications, project collaboration, and knowledge management in professional services. Governance centers on tenant level administration, mailbox and sharing policies, and web facing mail routing as surfaced through the Office 365 Mail integration on the website.
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Briteskies Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Briteskies implemented HubSpot CMS as its Web Content Management platform. Briteskies uses HubSpot CMS Hub to power its public website at https://www.briteskies.com/ and to centralize website content for a 30 person professional services firm.
The deployment follows a SaaS hosted HubSpot CMS model with configuration oriented toward template driven page authoring, responsive site themes, and a drag and drop editing experience suitable for a small team. Functional capabilities implemented include content authoring and staging, landing pages and blog management, form and call to action management, built in SEO tools, and role based publishing controls to support marketing and web operations. Governance and workflow rely on HubSpot CMS Hub permissions and editorial approval flows to manage staged publishing and content ownership. This implementation positions Briteskies HubSpot CMS Web Content Management to support marketing and client engagement business functions under a single managed CMS platform.
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Briteskies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Briteskies TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Briteskies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Briteskies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Managing Director | Director | Finance | |
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Delivery Director - JD Edwards | Director | Finance | |
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Apps Being Evaluated by Briteskies Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Briteskies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Briteskies digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Briteskies Technographics
Briteskies is a Professional Services organization based in United States,
with around 30 employees and annual revenues of $5.0 million.
Briteskies operates a diverse technology stack with applications such as
Hubspot Live Chat, Microsoft 365 and HubSpot CMS,
covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Briteskies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HubSpot and Microsoft.
Briteskies recently adopted applications including
HubSpot CMS in 2021, Hubspot Marketing Automation in 2021 and Hubspot Live Chat in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Briteskies’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Briteskies’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Briteskies technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.