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British Medical Association Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by British Medical Association and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 British Medical Association employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that British Medical Association has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2017, Microsoft Dynamics CRM for CRM in 2015, Zuora Billing for Subscription and Recurring Billing in 2011 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems British Medical Association is running and its propensity to invest more and deepen its relationship with Microsoft , Zuora , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing British Medical Association revenues, which have grown to $106.0 million in 2021, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for British Medical Association intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

About the Customer

The British Medical Association (BMA) is the professional association and registered trade union for doctors in the United Kingdom. The association does not regulate or certify doctors, a responsibility which lies with the General Medical Council. The association’s headquarters are located in BMA House, Tavistock Square, London. Additionally, the association has national offices in Cardiff, Belfast, and Edinburgh, a European office in Brussels and a number of offices in English regions. The BMA has a range of representative and scientific committees and is recognized by National Health Service (NHS) employers as sole contract negotiators for doctors.

Scope and Challenges

Ian Turfrey, CIO, British Medical Association became part of BMA in 2016. One of his first priorities was to overhaul their dated IT infrastructure and transition much of it to Microsoft’s Azure cloud platform-as-a-service. He said the IT team used to be seen as only a support function that you phoned when something went wrong. In 2015 he started a digital transformation. 

Outcome and Implications

BMA first implemented Microsoft Dynamics CRM in 2015, leaving behind Salesforce CRM as their legacy product. In 2016 the company implemented Microsoft Dynamics Nav as their new ERP solution and additionally Microsoft Office 365.

BMA implemented Office 365 to boost productivity by using integrated office applications, launched a comprehensive new intranet on Azure to improve communications and engagement, and encouraged people to use OneNote for co-authoring and co-editing to unlock the value of collaboration. On the other hand, the main achievements in 2016 included the rollout and training of CRM Dynamics Advanced Find; the rollout of Windows 10 and Office 2016, the rollout of Office 365 (SharePoint, OneDrive, Mail, Power BI), Skype for Business and Skype for Business Meeting Rooms to all 500 staff.


British Medical Association
Tavistock Square
London, WC1H 9JP , x
United Kingdom
44207387 4499
https://www.bma.org.uk/
Industry Employees Revenue
Non Profit 600 $106.0M

Enterprise Software and Cloud Applications being used by British Medical Association


Vendor Old Product New Product Category Market Users VAR/SI When Live
Banzai International Legacy Applications Banzai Demio Audio Video and Web Conferencing Collaboration n/a n/a 2021 2021
Subscribe Subscribe Subscribe Collaboration Collaboration Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Audio Video and Web Conferencing Collaboration Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Marketing Automation CRM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe CRM CRM Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Marketing Analytics CRM Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe ERP Financial ERP Financial Management Subscribe Subscribe 2017 2017
Subscribe Subscribe Subscribe Subscription and Recurring Billing ERP Financial Management Subscribe Subscribe 2011 n/a
Subscribe Subscribe Subscribe Expense Management ERP Financial Management Subscribe Subscribe 2008 2008
Subscribe Subscribe Subscribe Library Management ERP Services and Operations Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Application Hosting and Computing Services IaaS Subscribe Subscribe 2014 2014
Subscribe Subscribe Subscribe Secure Web Gateways (SWG) IaaS Subscribe Subscribe 2011 2011
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2020 2020
Subscribe Subscribe Subscribe Secure Email Gateways (SEGs) IaaS Subscribe Subscribe 2019 2019
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Content Delivery Network IaaS Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Application Performance Management ITSM Subscribe Subscribe 2015 2015
Subscribe Subscribe Subscribe Application Performance Management ITSM Subscribe Subscribe 2018 2018
Subscribe Subscribe Subscribe Transactional Email PaaS Subscribe Subscribe 2017 2017
Vendor Old Product New Product Category Market Users VAR/SI When Live
Twilio Legacy Applications Twilio Sendgrid Transactional Email PaaS n/a n/a 2017 2017

IT Decision Makers and Key Stakeholders at British Medical Association


First Name Last Name Title Email Phone
Subscribe Subscribe CIO Subscribe Subscribe
Subscribe Subscribe Finance & Corporate Services Director Subscribe Subscribe
Subscribe Subscribe Head of Strategic Communications and Public Affairs Subscribe Subscribe
Subscribe Subscribe Head of Finance Subscribe Subscribe
Subscribe Subscribe Finance Business Partner Subscribe Subscribe
Subscribe Subscribe CEO Subscribe Subscribe
Subscribe Subscribe Office Manager Subscribe Subscribe
Subscribe Subscribe Interim Head of Reward Subscribe Subscribe
Subscribe Subscribe Procurement & Contracts Manager Subscribe Subscribe
Subscribe Subscribe Interim Director of HR Subscribe Subscribe
Subscribe Subscribe Head of HR Operations Subscribe Subscribe