Nottingham, NG10 3AE,
United Kingdom
British Waterways Marinas Limited Technographics
British Waterways Marinas Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by British Waterways Marinas Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 British Waterways Marinas Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that British Waterways Marinas Limited has purchased the following applications: CSI Havenstar for Maritime ERP in 2015, Microsoft 365 for Collaboration in 2017, Intuit Mailchimp Mandrill for Transactional Email in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems British Waterways Marinas Limited is running and its propensity to invest more and deepen its relationship with Constellation Software Inc. , Microsoft , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing British Waterways Marinas Limited revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for British Waterways Marinas Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
British Waterways Marinas Limited Tech Stack and Enterprise Applications
British Waterways Marinas Limited ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | CSI Havenstar | Maritime ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, British Waterways Marinas Limited implemented CSI Havenstar as its Maritime ERP. The deployment supported an office based contact and service model handling inbound calls and face to face enquiries about boat moorings and residential stay bookings.
CSI Havenstar was used operationally to validate mooring availability at the point of booking and to manage reservations and customer records. Functional activities in practice included booking and reservation management, payment handling and reconciliation workflows, and frontline customer service case logging.
Operational integrations reflected the working environment, with Microsoft Office used to note refunds and residential stay payments and SagePay used to check for fraudulent payments and to confirm payment receipts. Payment workflows combined card and cash acceptance at the marina with SagePay verification upstream, with reconciliation performed with reference to CSI Havenstar records.
Operational scope covered bookings and front desk teams serving the marina site, and issuing seizure notices was part of frontline operational processes. Governance emphasized transactional accuracy across bookings, payment verification, and refund recording, with CSI Havenstar, SagePay, and Microsoft Office operating together to support the end to end customer service and marina occupancy workflow.
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British Waterways Marinas Limited Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, British Waterways Marinas Limited implemented Microsoft 365 to extend Collaboration capabilities and to support content and communications on its public website. The deployment of Microsoft 365 is visible on the company website and indicates the application is used as a central Collaboration platform for the organization.
The implementation appears to use a cloud-hosted Microsoft 365 tenant model providing core Collaboration services such as hosted Exchange Online email, SharePoint Online content management for web and intranet content, and Microsoft Teams for real-time communication and document co-authoring. Configuration scope for an 80-person organization commonly includes centralized identity and access control, mailbox and file storage governance, and role-based user provisioning to support operations, administration, and customer communications.
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British Waterways Marinas Limited PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2014 | 2014 |
In 2014, British Waterways Marinas Limited deployed Intuit Mailchimp Mandrill as its Transactional Email solution. The service is implemented on the company website to support site-driven transactional messaging, covering customer account alerts, booking confirmations, and operational notifications tied to online interactions.
The implementation uses Mandrill capabilities typical of Transactional Email platforms, including SMTP API delivery, HTML template management with variable substitution for personalization, and webhook event handling for delivery and bounce events. Template version control and suppression list management are applied to maintain consistent messaging and to handle customer-level opt-outs and hard bounces.
Operational ownership sits with the web operations and customer service functions, with the integration point at the website application layer where order and account events trigger outbound messages. Governance is managed through the Intuit Mailchimp Mandrill console for template publishing and delivery monitoring, and the configuration emphasizes message deliverability, event webhooks, and runtime personalization for customer-facing workflows.
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Transactional Email | PaaS |
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2018 | 2018 |
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British Waterways Marinas Limited IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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British Waterways Marinas Limited CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at British Waterways Marinas Limited
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by British Waterways Marinas Limited Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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