Nottingham, NG10 3AE,
United Kingdom
British Waterways Marinas Limited Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by British Waterways Marinas Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 80 British Waterways Marinas Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that British Waterways Marinas Limited has purchased the following applications: CSI Havenstar for Maritime ERP in 2015, Microsoft 365 for Collaboration in 2017, Intuit Mailchimp Mandrill for Transactional Email in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems British Waterways Marinas Limited is running and its propensity to invest more and deepen its relationship with Constellation Software Inc. , Microsoft , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing British Waterways Marinas Limited revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for British Waterways Marinas Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Constellation Software Inc. | Legacy | CSI Havenstar | Maritime ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, British Waterways Marinas Limited implemented CSI Havenstar as its Maritime ERP. The deployment supported an office based contact and service model handling inbound calls and face to face enquiries about boat moorings and residential stay bookings.
CSI Havenstar was used operationally to validate mooring availability at the point of booking and to manage reservations and customer records. Functional activities in practice included booking and reservation management, payment handling and reconciliation workflows, and frontline customer service case logging.
Operational integrations reflected the working environment, with Microsoft Office used to note refunds and residential stay payments and SagePay used to check for fraudulent payments and to confirm payment receipts. Payment workflows combined card and cash acceptance at the marina with SagePay verification upstream, with reconciliation performed with reference to CSI Havenstar records.
Operational scope covered bookings and front desk teams serving the marina site, and issuing seizure notices was part of frontline operational processes. Governance emphasized transactional accuracy across bookings, payment verification, and refund recording, with CSI Havenstar, SagePay, and Microsoft Office operating together to support the end to end customer service and marina occupancy workflow.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp Mandrill | Transactional Email | PaaS | n/a | 2014 | 2014 |
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|
|
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Transactional Email | PaaS |
|
2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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