London, x, SE26 6UH,
United Kingdom
BritishBins Technographics
BritishBins Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BritishBins and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 BritishBins employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BritishBins has purchased the following applications: Zoho SalesIQ for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2019, Oracle NetSuite CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BritishBins is running and its propensity to invest more and deepen its relationship with Zoho Corp. , Microsoft , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BritishBins revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BritishBins intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BritishBins Tech Stack and Enterprise Applications
BritishBins AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho SalesIQ | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019 BritishBins deployed Zoho SalesIQ on its public website to provide website-based visitor engagement and lead capture. Zoho SalesIQ is a Chatbots and Conversational AI application and BritishBins uses Zoho SalesIQ to support customer engagement and basic conversational workflows on site.
Deployment is cloud delivered with the Zoho SalesIQ web widget embedded into the company website, configured to surface chat interactions and visitor presence to agents. Implementation focused on core Chatbots and Conversational AI capabilities typical for the category, including live chat handling, automated greetings and chatbot driven responses, and visitor activity monitoring for context aware interactions.
Operational coverage is the company website in the United Kingdom and the solution is managed by internal staff, with administrative configuration for agent routing, canned responses and lead capture forms. Governance centered on lightweight operational controls and chat handling workflows appropriate for a 10 person organization, aligning Zoho SalesIQ with sales and customer support functions without external system integration.
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BritishBins Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, BritishBins deployed Microsoft 365 as its Collaboration platform. The UK-based Communications company, operating with roughly 10 employees, lists Microsoft 365 on its website which indicates a cloud-hosted Microsoft 365 tenant serving as the central productivity and external presence layer for the organization.
The implementation aligns with standard Collaboration capabilities, including Exchange Online for email, Microsoft Teams for real-time communication, SharePoint Online and OneDrive for document storage and site content, and Office desktop and web applications for productivity. Governance and operational control are proportionate to a small organization, using centralized tenant administration, identity provisioning, and basic sharing and access controls to support business functions in internal communications, document collaboration, and customer-facing content management. The website presence of Microsoft 365 implies web-facing use of cloud-hosted content or productivity links, and the compact user base points to a lightweight, centralized rollout and ongoing administration.
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BritishBins CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, BritishBins implemented Oracle NetSuite CRM to support sales and customer service functions. Oracle NetSuite CRM is instrumented on their website to capture inbound enquiries and route them into the CRM as leads, establishing a web driven customer engagement layer.
Configuration emphasized core CRM capabilities such as contact and lead management, opportunity tracking, and web lead capture, with standard workflows for qualification and handoff. Automation included lead assignment rules and centralized contact records to reduce duplicate entries. The deployment leveraged typical CRM functional modules for pipeline management and case tracking to align front office activity.
Operational coverage is the company's small sales and customer service team, consolidating website enquiries into a single Oracle NetSuite CRM instance for BritishBins operations in the United Kingdom. Governance centered on a single source of truth for customer data and role based access controls to reflect a compact organizational model. Process changes focused on standardizing lead intake and follow up workflows to ensure consistency across customer touch points.
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Customer Experience | CRM |
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2019 | 2019 |
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BritishBins IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at BritishBins
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Director | Director | Finance | ||||
| Operations Manager | Manager | Finance |
Apps Being Evaluated by BritishBins Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||