AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

BritishBins Tech Stack and Enterprise Applications

BritishBins AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoho Corp. Legacy Zoho SalesIQ Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019 BritishBins deployed Zoho SalesIQ on its public website to provide website-based visitor engagement and lead capture. Zoho SalesIQ is a Chatbots and Conversational AI application and BritishBins uses Zoho SalesIQ to support customer engagement and basic conversational workflows on site. Deployment is cloud delivered with the Zoho SalesIQ web widget embedded into the company website, configured to surface chat interactions and visitor presence to agents. Implementation focused on core Chatbots and Conversational AI capabilities typical for the category, including live chat handling, automated greetings and chatbot driven responses, and visitor activity monitoring for context aware interactions. Operational coverage is the company website in the United Kingdom and the solution is managed by internal staff, with administrative configuration for agent routing, canned responses and lead capture forms. Governance centered on lightweight operational controls and chat handling workflows appropriate for a 10 person organization, aligning Zoho SalesIQ with sales and customer support functions without external system integration.
BritishBins Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, BritishBins deployed Microsoft 365 as its Collaboration platform. The UK-based Communications company, operating with roughly 10 employees, lists Microsoft 365 on its website which indicates a cloud-hosted Microsoft 365 tenant serving as the central productivity and external presence layer for the organization. The implementation aligns with standard Collaboration capabilities, including Exchange Online for email, Microsoft Teams for real-time communication, SharePoint Online and OneDrive for document storage and site content, and Office desktop and web applications for productivity. Governance and operational control are proportionate to a small organization, using centralized tenant administration, identity provisioning, and basic sharing and access controls to support business functions in internal communications, document collaboration, and customer-facing content management. The website presence of Microsoft 365 implies web-facing use of cloud-hosted content or productivity links, and the compact user base points to a lightweight, centralized rollout and ongoing administration.
BritishBins CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite CRM CRM CRM n/a 2020 2020
In 2020, BritishBins implemented Oracle NetSuite CRM to support sales and customer service functions. Oracle NetSuite CRM is instrumented on their website to capture inbound enquiries and route them into the CRM as leads, establishing a web driven customer engagement layer. Configuration emphasized core CRM capabilities such as contact and lead management, opportunity tracking, and web lead capture, with standard workflows for qualification and handoff. Automation included lead assignment rules and centralized contact records to reduce duplicate entries. The deployment leveraged typical CRM functional modules for pipeline management and case tracking to align front office activity. Operational coverage is the company's small sales and customer service team, consolidating website enquiries into a single Oracle NetSuite CRM instance for BritishBins operations in the United Kingdom. Governance centered on a single source of truth for customer data and role based access controls to reflect a compact organizational model. Process changes focused on standardizing lead intake and follow up workflows to ensure consistency across customer touch points.
Customer Experience CRM 2019 2019
BritishBins IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at BritishBins

First Name Last Name Title Function Department Email Phone
Director Director Finance
Operations Manager Manager Finance

Apps Being Evaluated by BritishBins Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BritishBins IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BritishBins digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD BritishBins Technographics
BritishBins is a Communications organization based in United Kingdom, with around 10 employees and annual revenues of $1.0 million.
BritishBins operates a diverse technology stack with applications such as Zoho SalesIQ, Microsoft 365 and Oracle NetSuite CRM, covering areas like Chatbots and Conversational AI, Collaboration and CRM.
BritishBins has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zoho Corp., Microsoft and Oracle.
BritishBins recently adopted applications including Oracle NetSuite CRM in 2020, Cloudflare CDN in 2020 and Zoho SalesIQ in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BritishBins’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates BritishBins’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BritishBins technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.