Broadvine
4140 Parklake Ave,
Raleigh, 27612, NC,
United States
Raleigh, 27612, NC,
United States
1 919-227-3760
Leisure and Hospitality
Broadvine Technographics
Broadvine Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Broadvine and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Broadvine employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Broadvine has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, Atlassian Jira Service Desk for IT Service Management in 2018, Pathwire MailJet for Transactional Email in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Broadvine is running and its propensity to invest more and deepen its relationship with Google , Atlassian , Sinch or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Broadvine revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Broadvine intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Broadvine Tech Stack and Enterprise Applications
Broadvine Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Broadvine deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The implementation covered a 40-employee leisure and hospitality operator based in the United States, and Broadvine explicitly uses Google Workspace on their website for corporate email and public-facing contact routing.
Google Workspace (Formerly Google G-Suite) was configured to deliver core collaboration capabilities including Gmail, Calendar, Google Drive, Google Docs and Sheets, and Google Meet for synchronous and asynchronous work. Administrative configuration emphasized the Admin console for user provisioning, group management, shared drives for departmental content, and baseline security controls appropriate for a small organization.
Operational use extended across guest services, reservations, front-office operations, marketing, and back-office finance functions, aligning Collaboration workflows with daily hospitality operations. The platform was connected to the corporate web presence to handle incoming email and contact form routing, and to centralize document storage and calendar publishing used by customer-facing teams.
Governance centered on centralized account administration, role-based group memberships, and standard access controls administered via the Google Workspace Admin console, with rollout staged to match departmental needs. Training and routine administration were positioned as ongoing operational tasks to sustain collaboration, secure account access, and manage shared content across the organization.
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Broadvine ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2018 | 2018 |
In 2018, Broadvine deployed Atlassian Jira Service Desk to provide web-facing IT Service Management capabilities for its leisure and hospitality operations. The deployment places Atlassian Jira Service Desk on their website as the primary portal for service requests, incident reporting and guest support intake for a company of about 40 employees in the United States. The implementation scope emphasized request intake and customer self-service rather than back-office enterprise orchestration.
Functional modules configured include request management and ticketing, a customer-facing service portal, and a knowledge base to support self-service, consistent with IT Service Management workflows. Workflows were set up for ticket routing, agent queues and basic automation for status updates and notifications, aligning IT and guest services processes. Governance centered on process-driven request triage and agent ownership to operationalize support across customer service and internal IT functions.
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Broadvine PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire MailJet | Transactional Email | PaaS | n/a | 2017 | 2017 |
In 2017, Broadvine implemented Pathwire MailJet for Transactional Email on its website. The deployment connects the customer-facing web application to Pathwire MailJet using SMTP relay and HTTP API integration to support event-driven transactional messages, including order confirmations and account notifications. The Pathwire MailJet implementation leverages template management, dynamic personalization, and address-level suppression and bounce handling to manage delivery and content variation across transaction types.
Operational coverage is focused on the company website and the customer communications workflow, affecting e-commerce operations, customer service, and account management. Governance was organized around centralized template version control and API key management, with delivery configuration and suppression policies administered in the Pathwire MailJet console to streamline developer and marketing workflows. The architecture reflects a Transactional Email implementation pattern that instruments programmatic sends, automated error handling, and inbox deliverability controls for a small leisure and hospitality operator.
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Broadvine IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Broadvine
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Master of Reporting | CXO | Finance | |
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CEO | CXO | Finance | |
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VP Customer Success | VP | Customer Service | |
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Apps Being Evaluated by Broadvine Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Broadvine IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Broadvine digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Broadvine Technographics
Broadvine is a Leisure and Hospitality organization based in United States,
with around 40 employees and annual revenues of $10.0 million.
Broadvine operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), Atlassian Jira Service Desk and Pathwire MailJet,
covering areas like Collaboration, IT Service Management and Transactional Email.
Broadvine has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Atlassian and Sinch.
Broadvine recently adopted applications including
Cloudflare CDN in 2020, Atlassian Jira Service Desk in 2018 and Google Workspace (Formerly Google G-Suite) in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Broadvine’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Broadvine’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Broadvine technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.