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Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Brotini Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TocToc Legacy TocToc Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Brotini implemented TocToc Chat on its public website. Brotini uses TocToc Chat, a Chatbots and Conversational AI application, to support customer service and online sales engagement on its Italy-based distributor site. The deployment is a web-embedded chat interface accessible to visitors on product and contact pages, serving as the primary conversational touchpoint for online inquiries. Configuration focuses on conversational flow design, a managed FAQ knowledge base, scripted lead capture forms and session handoff capabilities typical of Chatbots and Conversational AI. TocToc Chat is instrumented for automated responses and visitor intent handling, with conversational scripts tailored to product catalog and order questions. The implementation centers on lightweight bot orchestration and content-driven dialogue rather than extensive backend integration. Operational scope is limited to the public website and customer-facing functions, with internal teams maintaining conversation content and workflow rules. Governance is aligned to business functions for customer service and marketing, using iterative script updates to refine user journeys and escalate to human support when required. The narrative reflects an embedded web chat deployment of TocToc Chat by Brotini in 2021 for customer engagement and online sales support.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Tag Manager Tag Management CRM n/a 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Content Delivery Network IaaS 2022 2022
IT Decision Makers and Key Stakeholders at Brotini
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Brotini Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Brotini Technographics

Brotini is a Distribution organization based in Italy, with around 46 employees and annual revenues of $5.0 million.

Brotini operates a diverse technology stack with applications such as TocToc Chat, Microsoft 365 and Google Tag Manager, covering areas like Chatbots and Conversational AI, Collaboration and Tag Management.

Brotini has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as TocToc, Microsoft and Google.

Brotini recently adopted applications including Cloudflare CDN in 2022, TocToc Chat in 2021 and Microsoft 365 in 2019, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Brotini’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Brotini’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Brotini technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.