Bristol, BS5 9FF,
United Kingdom
Brunelcare Technographics
Brunelcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Brunelcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Brunelcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Brunelcare has purchased the following applications: Infor SunSystems for ERP Financial in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, Hotjar for Customer Experience in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Brunelcare is running and its propensity to invest more and deepen its relationship with Infor , Google , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Brunelcare revenues, which have grown to $34.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Brunelcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Brunelcare Tech Stack and Enterprise Applications
Brunelcare ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2015 | 2016 |
In 2015 Brunelcare implemented Infor SunSystems as its core ERP Financial platform to support centralized financial operations. The deployment targeted finance and accounting functions across the 1,200 employee non profit in the United Kingdom, covering statutory reporting, transaction processing and treasury oversight for an organization with approximately 34,000,000 in annual revenue. Brunelcare has an explicit need for a SunSystems Consultant to improve use and efficiency of Sun 4, indicating a focus on optimization and tighter operational use of the installed system.
The Infor SunSystems implementation centers on standard ERP Financial modules including general ledger, accounts payable, accounts receivable, cash management, fixed assets and financial reporting, configured to support consolidated reporting workflows and a structured chart of accounts. Governance and process attention is oriented toward role based access controls, month end close sequencing and standardization of reporting routines, with configuration and automation opportunities such as reconciliation automation and report pack consolidation. The stated requirement for a SunSystems Consultant points to planned workstreams that will refine configuration, streamline transactional workflows and improve end user enablement within the Infor SunSystems Sun 4 environment.
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Brunelcare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Brunelcare implemented Google Workspace (Formerly Google G-Suite) to support Collaboration across the organization. The deployment is surfaced on Brunelcare's public website, indicating active use of Google Workspace (Formerly Google G-Suite) services in their IT environment.
Configuration focused on core Collaboration capabilities, with Gmail for organizational email, Drive for cloud file storage and shared drives, Docs and Sheets for co-authoring, Meet and Calendar for remote meetings and scheduling, and the Google Admin console for centralized user provisioning and access control. Standard Workspace administration functions such as account lifecycle management, group-based access, and device management were applied to align daily operations with collaboration workflows.
Operational scope covered organization-wide users, extending collaboration tooling to corporate staff and frontline care teams, and embedding shared document collaboration and meeting workflows into routine business functions. Governance leveraged Workspace administrative controls to enforce access policies, manage shared drive structures, and centralize identity and permissions for Collaboration workloads.
Brunelcare Google Workspace (Formerly Google G-Suite) Collaboration serves as the primary platform for internal communication, document collaboration, and remote meeting orchestration across the nonprofit’s business functions.
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Brunelcare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Brunelcare implemented Hotjar on its public website to capture user behavior and qualitative feedback for service and donor-facing pages. This deployment represents a Customer Experience instrumentation initiative using Hotjar to collect session-level interaction data and on-page feedback.
The Hotjar implementation included standard Customer Experience capabilities such as session recordings, heatmaps, conversion funnels, and on-site surveys and feedback widgets. Configuration work focused on the site-level tracking snippet, sampling and recording filters, and targeted survey rules for specific page groups and user journeys.
Operational ownership was established within Brunelcare's digital and communications teams, with outputs consumed by service design and fundraising workflows to inform content and journey optimization. The implementation covered the UK public website and was governed through cookie consent controls, user access permissions, and data retention settings aligned to organizational privacy requirements.
Hotjar is referenced as the primary Customer Experience application for Brunelcare, reflecting an implementation pattern centered on behavioral analytics and qualitative feedback collection to support ongoing website optimization.
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Marketing Automation | CRM |
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2020 | 2020 |
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Brunelcare ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Brunelcare TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Brunelcare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Brunelcare CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Brunelcare
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Finance Director | Director | Finance | ||||
| Finance Director | Director | Finance | ||||
| Head of Financial Accounting | Director | Finance |
Apps Being Evaluated by Brunelcare Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||