London, E1 8EE,
United Kingdom
BT Business Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by BT Business and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 85300 BT Business employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BT Business has purchased the following applications: New Relic APM for Application Performance Management in 2015, Zoovu for Chatbots and Conversational AI in 2022, Quantum Metric Continuous Product Design for Customer Analytics in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BT Business is running and its propensity to invest more and deepen its relationship with New Relic , Zoovu , Quantum Metric or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BT Business revenues, which have grown to $27.54 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BT Business intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ITSM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2015 | 2015 |
AI-Powered Application
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| Zoovu | Legacy | Zoovu | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
CRM
Vendor |
Old Product |
New Product |
Category |
Market |
VAR/SI |
When |
Live |
|---|---|---|---|---|---|---|---|
| Quantum Metric | Legacy | Quantum Metric Continuous Product Design | Customer Analytics | CRM | n/a | 2022 | 2022 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Partner Relationship Management | CRM |
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2013 | 2013 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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