Budinok Іgrashok Technographics
Budinok Іgrashok Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Budinok Іgrashok and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 Budinok Іgrashok employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Budinok Іgrashok has purchased the following applications: JivoChat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2016, About Livefyre for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Budinok Іgrashok is running and its propensity to invest more and deepen its relationship with JivoChat , Microsoft , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Budinok Іgrashok revenues, which have grown to $138.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Budinok Іgrashok intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Budinok Іgrashok Tech Stack and Enterprise Applications
Budinok Іgrashok AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Budinok Іgrashok deployed JivoChat on its public website. The deployment uses JivoChat in the Chatbots and Conversational AI category to provide live chat and automated messaging for online customer support and e-commerce engagement. Budinok Іgrashok, a Ukrainian retail company with approximately 650 employees and revenue of 138000000, aligned JivoChat with its web storefront to centralize digital customer interactions.
Implementation emphasizes typical Chatbots and Conversational AI functional modules including web chat widget configuration, automated response flows, session routing to agents, and lead capture workflows, all delivered via the JivoChat application. Operational scope covers the online sales and customer service teams handling website inquiries across Ukraine, with governance focused on chat handling workflows, agent assignment, and conversational script configuration. The rollout was executed on the company website using the JivoChat application, and the provided source does not list external system integrations.
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Budinok Іgrashok Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Budinok Іgrashok deployed Microsoft 365 as its primary Collaboration platform. The company references use of Microsoft 365 on its public website, signaling a cloud-centric productivity footprint for the 650 person retail organization.
Microsoft 365 was configured to deliver core Collaboration capabilities including Exchange Online email, SharePoint Online intranet and document libraries, OneDrive for Business file synchronization, Microsoft Teams chat and meetings, and Office desktop and web applications for document authoring and coauthoring. The Microsoft 365 tenant architecture provisioned user mailboxes, SharePoint sites, Teams workspaces and document libraries to support transactional and operational collaboration across merchandising and store operations.
Identity and access management was centralized using Azure Active Directory to control sign on, group membership and conditional access across corporate and store users. IT governance focused on policy driven site and Teams provisioning, license management and retention controls to align Collaboration tooling with retail business functions such as merchandising, supply chain coordination and store management.
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Budinok Іgrashok Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | About Livefyre | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Budinok Іgrashok implemented About Livefyre on its public website. The deployment embeds About Livefyre into the retailer's digital storefront to manage user generated content and social engagement as part of the Web Content Management layer, positioning About Livefyre to support customer facing content and community interaction on the site.
Configuration emphasized embedding About Livefyre widgets and content feeds, comment and moderation capabilities, and rendering controls aligned to site templates and product pages. Functional modules implemented align with common Web Content Management workflows and include user generated content ingestion, moderation workflows, real time comment display, and content syndication to product and editorial sections.
Operational coverage is focused on the corporate e commerce website serving users in Ukraine and impacts marketing, customer service, and merchandising teams responsible for community moderation and content publishing. Governance incorporated editorial review and moderation processes, with role based publication controls and workflow orchestration to manage public facing contributions and maintain content policy compliance.
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Budinok Іgrashok SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Inventory Management | SCM |
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2017 | 2017 |
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Budinok Іgrashok CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Budinok Іgrashok ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2019 | 2019 |
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Budinok Іgrashok PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Budinok Іgrashok IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Budinok Іgrashok
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Budinok Іgrashok Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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