Bugcrowd
300 California Street Suite 220,
San Francisco, 94104, CA,
United States
San Francisco, 94104, CA,
United States
1 888-361-9734
Professional Services
Bugcrowd Technographics
Bugcrowd Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bugcrowd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 Bugcrowd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bugcrowd has purchased the following applications: Trolley Payouts Platform for Payment Processing in 2024, Drift AI Chatbot for Chatbots and Conversational AI in 2018, Zoom for Audio Video and Web Conferencing in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bugcrowd is running and its propensity to invest more and deepen its relationship with Trolley , Drift , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bugcrowd revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bugcrowd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bugcrowd Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Trolley | Legacy | Trolley Payouts Platform | Payment Processing | ERP Financial Management | n/a | 2024 | 2024 |
In 2024 Bugcrowd integrated the Trolley Payouts Platform to automate global payments to its community of security researchers, using the Trolley Payouts Platform as its Payment Processing solution to enable daily payouts across 120+ countries. The deployment emphasized payout automation and orchestration for an international researcher population, positioning the Trolley Payouts Platform as the operational engine for recurring payout cycles and remit scheduling.
The implementation focused on Payment Processing capabilities typical for payout platforms, including automated payout orchestration, multi-currency disbursement support, and generation of remittance and tax data to streamline year-end workflows. Configuration work centered on automating daily payment runs, reducing manual reconciliation points, and producing structured payment records to support finance and payroll review.
Operational coverage spanned Bugcrowd community operations and finance and payroll functions, with the platform used to centralize payout execution and handoff structured payment data into existing finance processes. Governance and workflow changes included shifting control to automated daily cycles, instituting finance oversight for exceptions and failed payments, and embedding tax reporting artifacts into the payout lifecycle to accelerate year-end tax workflows.
Outcomes reported from the integration included a reported ~90% reduction in time spent processing payments and materially faster year-end tax workflows, together with a reduction in manual work across finance and payroll processes driven by automation from the Trolley Payouts Platform.
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Bugcrowd deployed Drift AI Chatbot on their website to provide real time conversational engagement and lead capture. Bugcrowd implemented Drift AI Chatbot, which sits in the Chatbots and Conversational AI category and is focused on the website channel to support marketing and sales functions including visitor qualification and initial triage. The deployment follows a typical web embedded SaaS architecture with a front end conversational widget and a hosted AI engine managing session state and live handoff.
Configuration emphasized AI driven playbooks, intent recognition, session management, and form based lead capture aligned with common Chatbots and Conversational AI functional modules. Operational ownership resides with the demand generation and website teams, with governance around conversation playbooks, response templates, and escalation rules for routing to human agents. The Drift AI Chatbot implementation extends Bugcrowd website engagement workflows by automating initial interactions and managing handoffs into sales and support processes.
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2022 | 2022 |
In 2022, Bugcrowd implemented Zoom from Zoom Video Communications. Zoom is embedded on Bugcrowd's public website and functions as the company's Audio Video and Web Conferencing platform for web based meetings, customer facing sessions, and remote collaboration. The deployment leverages Zoom's cloud hosted conferencing and browser client capabilities to deliver live meetings and webinar experiences directly from site pages.
Configuration emphasis centers on conferencing modules such as meeting scheduling, real time audio and video, screen sharing, and participant management consistent with the Audio Video and Web Conferencing category. Operational scope covers customer engagement and internal collaboration workflows, with centralized account administration and meeting policy controls governing access and usage. The source indicates use on the website and does not specify integrations with other enterprise systems.
|
|
|
|
|
Collaboration | Collaboration |
|
2013 | 2013 |
|
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Digital Signing | Content Management |
|
2021 | 2021 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2019 | 2019 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2018 | 2018 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Data Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Customer Support | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2013 | 2013 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2016 | 2016 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2014 | 2014 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Engagement | CRM |
|
2015 | 2015 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2013 | 2013 |
|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
Remote Monitoring and Management | ITSM |
|
2021 | 2021 |
|
PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2019 | 2019 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
|
|
|
|
Transactional Email | PaaS |
|
2021 | 2021 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2016 | 2016 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Bugcrowd
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Bugcrowd Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Bugcrowd Technographics
Bugcrowd is a Professional Services organization based in United States,
with around 400 employees and annual revenues of $80.0 million.
Bugcrowd operates a diverse technology stack with applications such as
Trolley Payouts Platform, Drift AI Chatbot and Zoom,
covering areas like Payment Processing, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Bugcrowd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Trolley, Drift and Zoom Video Communications.
Bugcrowd recently adopted applications including
Trolley Payouts Platform in 2024, Zoom in 2022 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bugcrowd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bugcrowd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bugcrowd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.