BUILD
2385 Bay Road,
Redwood City, 94063, CA,
United States
Redwood City, 94063, CA,
United States
1 650-688-5840
Non Profit
BUILD Technographics
BUILD Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by BUILD and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 BUILD employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that BUILD has purchased the following applications: Tipalti Invoice Management and Bill Processing System for AP Automation in 2021, Hubspot Live Chat for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems BUILD is running and its propensity to invest more and deepen its relationship with Tipalti , Intuit , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing BUILD revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for BUILD intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
BUILD Tech Stack and Enterprise Applications
BUILD ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tipalti | Legacy | Tipalti Invoice Management and Bill Processing System | AP Automation | ERP | n/a | 2021 | 2021 |
In 2021, BUILD implemented Tipalti Invoice Management and Bill Processing System. The nonprofit deployed the Tipalti Invoice Management and Bill Processing System as a web-embedded AP Automation solution on its website to centralize invoice intake and streamline bill processing for its finance organization.
Configuration focused on invoice capture, a supplier self-service invoice portal, optical character recognition for data extraction, standardized bill processing queues, and structured approval workflows to enforce routing and validation. The implementation established a centralized invoice repository, role-based access controls, coded approval tiers, and automated routing for exception handling and invoice validation workflows.
Operational coverage centers on BUILD finance and accounts payable functions across the United States, with the embedded Tipalti Invoice Management and Bill Processing System handling supplier submissions directly through BUILD.org. Governance work included formalizing invoice routing policies, configuring approval matrices and access controls, and documenting bill processing procedures to align the AP Automation solution with BUILD accounting processes.
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ERP Financial | ERP |
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2013 | 2013 |
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BUILD AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, BUILD deployed Hubspot Live Chat on its public website as the primary conversational interface. BUILD implemented Hubspot Live Chat in the Chatbots and Conversational AI category to support communications, donor engagement, and supporter services across its U.S. operations, with the application instrumented directly on site pages to capture inbound inquiries and initial contact details.
The deployment focused on live chat workflows and automated chatflows typical of the Chatbots and Conversational AI category, including scripted bot prompts for routing, canned responses for repeat questions, and capture of contact information for follow up. Configuration emphasized chat routing to communications and program teams, transcript retention for case handling, and standardized script templates to enforce message governance and consistent supporter experience. Operational ownership was kept centralized within BUILDs communications function, which defined escalation paths and agent handoff rules while training staff on conversational scripts and response SLAs.
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BUILD Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, BUILD deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment is organization wide for BUILD, a United States based nonprofit of about 200 employees, and the organization's website indicates active use of Google Workspace services.
Google Workspace (Formerly Google G-Suite) is provisioned to provide cloud hosted Gmail and calendaring, Drive with shared drives for team content, Docs, Sheets and Slides for collaborative authoring, and Google Meet for video collaboration, with the Admin console used for tenant administration. This configuration supports standard Collaboration functional workflows including user provisioning, group based access control, document sharing and real time coauthoring. Mobile device management and identity management are handled through Google Workspace administrative services consistent with a SaaS cloud architecture.
Operational scope appears to cover core staff functions including program teams, development and operations, where shared drives and Google Groups centralize file access and mailing lists, and email accounts are bound to the BUILD domain. Governance and policy enforcement are implemented through the Admin console with delegated administrative roles and group level policy controls to align access with organizational roles. Publicly observable signals on BUILD's website reflect an implemented, cloud native Collaboration footprint using Google Workspace (Formerly Google G-Suite).
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BUILD CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Donor and Fundraising Management | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation | CRM |
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2021 | 2021 |
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BUILD IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2006 | 2006 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at BUILD
| First Name | Last Name | Title | Function | Department | Phone | |
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President | CXO | Finance | |
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Vice President of Operations and Data Managment | VP | Operations | |
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Vice President of Development and Communications | VP | Operations | |
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National Director of Technology | Director | IT | |
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Apps Being Evaluated by BUILD Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from BUILD IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the BUILD digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD BUILD Technographics
BUILD is a Non Profit organization based in United States,
with around 200 employees and annual revenues of $25.0 million.
BUILD operates a diverse technology stack with applications such as
Tipalti Invoice Management and Bill Processing System, Hubspot Live Chat and Google Workspace (Formerly Google G-Suite),
covering areas like AP Automation, Chatbots and Conversational AI and Collaboration.
BUILD has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tipalti, HubSpot and Google.
BUILD recently adopted applications including
Tipalti Invoice Management and Bill Processing System in 2021, Crazy Egg in 2021 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of BUILD’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates BUILD’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete BUILD technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.