Polanica-Zdroj, 57-320,
Poland
Bukowy Park Hotel Medical SPA Poland Technographics
Bukowy Park Hotel Medical SPA Poland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bukowy Park Hotel Medical SPA Poland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Bukowy Park Hotel Medical SPA Poland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bukowy Park Hotel Medical SPA Poland has purchased the following applications: Profitroom for Reservation and Booking Management in 2018, Focus Contact Center for Call Center in 2022, Sentry for Application Performance Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bukowy Park Hotel Medical SPA Poland is running and its propensity to invest more and deepen its relationship with Profitroom , Focus Telecom , CallPage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bukowy Park Hotel Medical SPA Poland revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bukowy Park Hotel Medical SPA Poland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bukowy Park Hotel Medical SPA Poland Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Profitroom | Legacy | Profitroom | Reservation and Booking Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Bukowy Park Hotel Medical SPA Poland implemented Profitroom as its Reservation and Booking Management solution. Profitroom is embedded on the hotel's website and serves as the primary online booking engine for room and spa package reservations, presenting real time availability and direct booking flows to guests. The deployment is focused on a web embedded booking engine and a staff facing back office, scaled to the operational needs of a 40 person leisure and hospitality operator.
Operationally Profitroom supports the reservations and front desk teams by handling booking intake, booking confirmation workflows, guest detail management, and online payment capture where configured. Configuration work emphasized availability calendar display, rate and inventory control, and booking confirmation automation consistent with Reservation and Booking Management functional expectations. Governance is centered on reservation processes and front office procedures, with staff accessing the Profitroom back office to manage bookings and update rates through the hotel website.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Focus Telecom | Legacy | Focus Contact Center | Call Center | CRM | n/a | 2022 | 2022 |
In 2022, Bukowy Park Hotel Medical SPA implemented Focus Contact Center to streamline its reservation process and improve reception and guest communications, deploying a Call Center solution aligned to hospitality booking workflows. The implementation targeted reservation handling and front desk stability, with the explicit objective of accelerating booking handling and delivering clearer reporting for reception management.
The deployment of Focus Contact Center centralized telephony for the reception team and automated reservation workflows using built in reservation automation, CTI integration, and reporting modules. Configuration emphasized queue management for incoming booking calls, screen pop routing to reception desktops, and templated call handling scripts to standardize guest communications across shifts.
Operational coverage included reception and reservations functions at the Bukowy Park Hotel Medical SPA site in Poland, with the contact center instance orchestrating telephone traffic and feeding operational reports to reception managers. The reporting module produced consolidated call and booking visibility used by reception supervisors to monitor handling times and call distribution, while CTI provided desktop telephony control for guest service agents.
Governance focused on shifting reception workflows to system driven reservation procedures, enabling reception management to use automated reports for staffing and process adjustments. Outcomes reported in the vendor case study included faster booking handling, improved reception stability, and clearer reporting for reception management following the Focus Contact Center deployment.
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Call Center | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Functional Software | Legacy | Sentry | Application Performance Management | ITSM | n/a | 2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Bukowy Park Hotel Medical SPA Poland
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bukowy Park Hotel Medical SPA Poland Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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