Cape Town, 7441,
South Africa
Bulksms.Com South Africa Technographics
Bulksms.Com South Africa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bulksms.Com South Africa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 44 Bulksms.Com South Africa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bulksms.Com South Africa has purchased the following applications: Euphoria Telecom VOIP for PBX, VoiP and Phone Systems in 2020, Google Custom Search for Application, Web and Enterprise Search in 2015, Trustpilot Manage Reviews for Product Information Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bulksms.Com South Africa is running and its propensity to invest more and deepen its relationship with Euphoria Telecom , Google , Trustpilot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bulksms.Com South Africa revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bulksms.Com South Africa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bulksms.Com South Africa Tech Stack and Enterprise Applications
Bulksms.Com South Africa Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Euphoria Telecom | Legacy | Euphoria Telecom VOIP | PBX, VoiP and Phone Systems | Collaboration | n/a | 2020 | 2020 |
In 2020, Bulksms.Com South Africa implemented Euphoria Telecom VOIP as a cloud PBX and advanced softphone solution. The deployment targeted contact-centre and customer-service operations to enable a fully mobile and distributed workforce and to improve customer-service call handling across remote and office-based agents in South Africa. This implementation is categorized under PBX, VoiP and Phone Systems and served as the primary telephony platform for the company's support channels.
The implementation emphasized contact-centre capabilities including queue management, extension visibility and softphone mobility. Euphoria Telecom VOIP was configured to provide centralized queue dashboards, presence and extension visibility for supervisors and agents, and softphone clients on mobile and desktop endpoints to support remote agents. Call routing rules and queue-based handling were updated to reflect distributed agent availability and to improve collaboration between office and remote users.
Architecturally the solution used a cloud-hosted PBX core with softphone endpoints for mobile and desktop devices and a centralized administration console for provisioning and monitoring. Operational scope included customer-service and operations teams across Bulksms.Com South Africa, covering both office locations and remote agents in South Africa. The deployment supported real-time visibility into queues and extensions to inform staffing and operational decisions.
Rollout focused on contact-centre workflows with phased enablement of agents and configuration of routing rules and queue visibility to align with existing support processes. The implementation delivered softphone mobility and improved visibility of extensions and queues, enabling improved call routing and collaboration as described in the deployment notes.
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Bulksms.Com South Africa Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Custom Search | Application, Web and Enterprise Search | Content Management | n/a | 2015 | 2015 |
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Bulksms.Com South Africa eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Trustpilot | Legacy | Trustpilot Manage Reviews | Product Information Management | eCommerce | n/a | 2017 | 2017 |
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Product Review Management | eCommerce |
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2011 | 2011 |
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Bulksms.Com South Africa CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2017 | 2017 |
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Bulksms.Com South Africa ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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Bulksms.Com South Africa IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Domain Name System (DNS) | IaaS |
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2017 | 2017 |
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Bulksms.Com South Africa CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2015 | 2015 |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2017 | 2017 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2013 | 2013 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Bulksms.Com South Africa
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Bulksms.Com South Africa Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||