Bulstrad Vienna Insurance Group Technographics
Bulstrad Vienna Insurance Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bulstrad Vienna Insurance Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Bulstrad Vienna Insurance Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bulstrad Vienna Insurance Group has purchased the following applications: SmartClaiMS for Insurance Claims Management in 2015, Intercom for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bulstrad Vienna Insurance Group is running and its propensity to invest more and deepen its relationship with Revauxy , Willis Towers Watson , Intercom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bulstrad Vienna Insurance Group revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bulstrad Vienna Insurance Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bulstrad Vienna Insurance Group Tech Stack and Enterprise Applications
Bulstrad Vienna Insurance Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Revauxy | Legacy | SmartClaiMS | Insurance Claims Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Bulstrad Vienna Insurance Group implemented SmartClaiMS in the Insurance Claims Management category. The SmartClaiMS platform from Revauxy was provisioned as a SaaS claims workflow solution and was personalized over two years to align with Bulgarian regulatory requirements, local repair and materials pricing, customer specific process steps, reporting requirements and product fine tunings.
The implementation concentrated on automated claims handling processes, electronic document management and orchestration of SaaS workflow steps to reduce manual touch points. SmartClaiMS was configured to shortcut routine workflow steps and to introduce additional participants into claim lifecycles, with ongoing upgrades and change requests maintained through a long term partnership.
Deployment and operational coverage included rollout to over 70 locations and consistent use by more than 300 active daily users, spanning headquarters and national offices. Onboarding timelines and commercial terms were explicit, zero initial investment was used and a transaction based pricing model supported fast, low risk introduction of new users, typically less than a month for HQ and up to six months for national offices.
Governance and process restructuring focused on replacing paper based and scattered processes with standardized electronic document handling, persistent communication history among partners and structured workflows that improved accountability. The platform also centralized data collection for reporting and business analysis and institutionalized controls to reduce decentralized document handling.
Outcomes recorded by the customer included over a 20 percent average cost decrease of auto claims in the first year after implementation, a sizable increase in operational efficiency and employee accountability, proven customer satisfaction and significant improvement in fraud prevention.
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Insurance Pricing and Rating Engine | ERP Services and Operations |
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2015 | 2015 |
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Bulstrad Vienna Insurance Group CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intercom | Legacy | Intercom | Customer Support | CRM | n/a | 2020 | 2020 |
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Tag Management | CRM |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Bulstrad Vienna Insurance Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Underwriting | Director | Risk | |
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Head of Corporate Underwriting Department | Director | Risk | |
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Chief Actuary | CXO | Risk | |
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Head of Actuarial Department | Director | Risk | |
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Head of General Insurance Division | Director | Risk | |
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Director, Digitalization & Innovations | Director | Operation | |
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Head Of Engineering | Director | IT | |
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Deputy Director at General Insurance Claims Department | Director | Risk | |
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Apps Being Evaluated by Bulstrad Vienna Insurance Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||