Bunzl UK
Epsom Chase 1 Hook Road,
Epsom, KT19 8TY,
United Kingdom
Epsom, KT19 8TY,
United Kingdom
44 13 7273-6300
Distribution
Bunzl UK Technographics
Bunzl UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Bunzl UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2280 Bunzl UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Bunzl UK has purchased the following applications: Microsoft 365 for Collaboration in 2020, SAP Commerce Cloud (ex Hybris) for eCommerce in 2015, Hotjar for Customer Experience in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Bunzl UK is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Bunzl UK revenues, which have grown to $929.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Bunzl UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Bunzl UK Tech Stack and Enterprise Applications
Bunzl UK Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Bunzl UK deployed Microsoft 365 as its Collaboration platform. Microsoft 365 is observed in use on the company public website and is recorded as the vendor-provided cloud collaboration suite. The deployment follows a cloud-hosted Microsoft 365 architecture delivering email, document collaboration, unified communications and file synchronization capabilities, including Exchange Online, SharePoint Online, Microsoft Teams and OneDrive for Business.
Operational coverage is focused on corporate and back-office functions across Bunzl UK, supporting internal communications, document management and cross-team collaboration for distribution operations. Governance is implemented through a centralized tenant model with administrative controls for user provisioning, access permissions and content lifecycle management. The presence of Microsoft 365 on the public website indicates use of Microsoft 365 assets within external facing content or authentication flows, reinforcing Microsoft 365 as the companys primary Collaboration application.
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Collaboration | Collaboration |
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2022 | 2022 |
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Bunzl UK eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Commerce Cloud (ex Hybris) | eCommerce | eCommerce | n/a | 2015 | 2015 |
In 2015, Bunzl UK implemented SAP Commerce Cloud (ex Hybris) to power its eCommerce presence on its website. The deployment targeted online product catalog and customer storefront functionality for the company’s UK distribution operations.
The SAP Commerce Cloud (ex Hybris) implementation was configured to support core eCommerce capabilities including product catalog management, storefront rendering, customer account and B2B order workflows, pricing and promotions, and checkout orchestration. Standard commerce modules such as content management, search and merchandising were used to manage catalog and transactional flows, with configuration aligned to distribution and wholesale ordering patterns.
Operational ownership rested with Bunzl UK eCommerce and IT teams, governing catalog updates, merchandising rules and customer account provisioning across the public website. The implementation centralized SAP Commerce Cloud (ex Hybris) as the primary eCommerce application for Bunzl UK business functions related to online ordering and digital commerce.
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eCommerce | eCommerce |
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2020 | 2020 |
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Bunzl UK CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2018 | 2018 |
In 2018, Bunzl UK implemented Hotjar on its Greenham corporate website. Hotjar was deployed as a Customer Experience application to capture on-site behavioral analytics and qualitative feedback.
The implementation used client side instrumentation of Hotjar to enable heatmaps, session recordings, conversion funnel analysis and on-page feedback widgets, reflecting standard Hotjar capabilities. Hotjar provided visual heatmaps, session replay, funnel visibility and feedback polls to surface usability issues and customer sentiment for web UX optimization.
Operational scope was focused on the Greenham website within Bunzl UK, supporting digital marketing, e-commerce and user experience functions. Governance was managed by web operations and the digital team to control access to session recordings and feedback data and to align collection with web analytics and privacy practices.
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Bunzl UK ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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Bunzl UK TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Bunzl UK IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Bunzl UK CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Bunzl UK
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Apps Being Evaluated by Bunzl UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Bunzl UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Bunzl UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Bunzl UK Technographics
Bunzl UK is a Distribution organization based in United Kingdom,
with around 2280 employees and annual revenues of $929.0 million.
Bunzl UK operates a diverse technology stack with applications such as
Microsoft 365, SAP Commerce Cloud (ex Hybris) and Hotjar,
covering areas like Collaboration, eCommerce and Customer Experience.
Bunzl UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, SAP and Contentsquare.
Bunzl UK recently adopted applications including
Slack Connect in 2022, OneTrust CookiePro in 2022 and Mimecast Email Security in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Bunzl UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Bunzl UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Bunzl UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.